How to check ticket resolution details

[GS@One 0]

Hello,

I had recently raised an issue with ESET on my Mac but was informed later that the ticket was closed. I have not received any email though regarding the reason for closing. Was wondering if there is any way I can check why it was closed? I am still facing the same issue for the request was raised.

Thanks!

[Marcos 5,074]

Please contact your local ESET customer care for more information about why your ticket was closed.

[GS@One 0]

Never mind, got the contact details. Thanks.

Edited July 17, 2017 by GS@One
Got the number