kaylor 0 Posted June 9, 2017 Share Posted June 9, 2017 (edited) Hi, Can you help me? it necessary apply policy " Connection - Connect every 20 minutes " to agent ? because wake-up call to client computers not worked for me. My network have 200 client computers Regards Edited June 9, 2017 by kaylor Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted June 10, 2017 ESET Staff Share Posted June 10, 2017 Hi Kaylor, I am not sure if I correctly get your problem? Agent should connect automatically after deployment, with default connection interval (which is set to either 1 or 20 minutes, depending on the version used). If you have issues with agents not connecting, I would recommend checking agent trace logs / status html on affected clients. Link to comment Share on other sites More sharing options...
V2TW 3 Posted June 12, 2017 Share Posted June 12, 2017 On 2017-6-11 at 2:22 AM, MichalJ said: Agent should connect automatically after deployment, with default connection interval (which is set to either 1 or 20 minutes, depending on the version used). Hi MchalJ, Sorry for the side-track but can you elaborate a little more on this? I always thought all 6.x Agent defaults to 1 minute connection interval. Link to comment Share on other sites More sharing options...
kaylor 0 Posted June 12, 2017 Author Share Posted June 12, 2017 On 10/6/2017 at 2:22 PM, MichalJ said: Hi Kaylor, I am not sure if I correctly get your problem? Agent should connect automatically after deployment, with default connection interval (which is set to either 1 or 20 minutes, depending on the version used). If you have issues with agents not connecting, I would recommend checking agent trace logs / status html on affected clients. Hi, thanks for anwering I dont have a problem, just a doubt, if I can keep the connection interval (1 min) in ESET agents. Regards Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted June 12, 2017 ESET Staff Share Posted June 12, 2017 15 hours ago, V2TW said: Hi MchalJ, Sorry for the side-track but can you elaborate a little more on this? I always thought all 6.x Agent defaults to 1 minute connection interval. If I recall correctly, AGENTS v. 6.1 defaulted to 20 minutes -> this interval has been changed as a part of "modules" update and that is why even those old AGENTs should be now connecting in minute interval in case they are updating from ESET servers and interval is not explicitly specified by configuration policy. Link to comment Share on other sites More sharing options...
V2TW 3 Posted June 13, 2017 Share Posted June 13, 2017 7 hours ago, MartinK said: If I recall correctly, AGENTS v. 6.1 defaulted to 20 minutes -> this interval has been changed as a part of "modules" update and that is why even those old AGENTs should be now connecting in minute interval in case they are updating from ESET servers and interval is not explicitly specified by configuration policy. Thanks for the clarification. Link to comment Share on other sites More sharing options...
kaylor 0 Posted June 19, 2017 Author Share Posted June 19, 2017 On 10/6/2017 at 2:22 PM, MichalJ said: Hi Kaylor, I am not sure if I correctly get your problem? Agent should connect automatically after deployment, with default connection interval (which is set to either 1 or 20 minutes, depending on the version used). If you have issues with agents not connecting, I would recommend checking agent trace logs / status html on affected clients. Hi, I dont have a problem, just a doubt, if I can keep the connection interval (1 min) in ESET agents.I will get a problem of performance ? Regards Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted June 19, 2017 ESET Staff Share Posted June 19, 2017 It depends on how big is your network (how many clients are connecting to your ERA Server) & also, how powerful is the machine. Link to comment Share on other sites More sharing options...
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