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My first question is: is there a french-speaking forum? My eset is in french so all my messages are in french. And since I'm not a computer wiz, I may not translate correctly? If not, I'll try to explain what is happening hoping someone can help me.

this morning, I got a message from eset indicating "network traffic encrypted" . "An application on this computer (Microsoft Edge Content Process) is trying to communicate with a server through an encrypted channel. Impossible to garantee that the contacted server (outlook.love.com) is the one which should be. It could be someone trying to mislead you or intercept your communication. (application c:\win\systemapps\microsof.microsoftedge\microsoftedge.exe PID8200

Reputation discovered: 1 month

Certificate: should ignore by CA

then I am asked if I should block or authorize.

Of course I blocked. But now, I no longer have access to my hotmail address using my computer. I do however have access to my emails using my phone and Ipad. So I know this is a computer issue.

Please, please help!! If someone could guide me so I can have access to my e-mails using my computer.

P.S.  my boyfriend has his computer downstairs and he has the same problem as me.

Thank-you 

 

Jocelyne

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If there's a French ESET forum, we are not aware of it but maybe the French partner runs one.

As for the warning, I assume you've made a typo and you meant the server outlook.live.com. The issue used to occur earlier today as the certificate used by Microsoft to sign OCSP response was expired. As I understood, Microsoft fixed this earlier today so the issue should be fixed by now.

We've also released a new version of the Cryptographic protocol support module 1010 which fixes certificate validation so that if OCSP validation fails, we use CRL as a fallback.

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52 minutes ago, Marcos said:

If there's a French ESET forum, we are not aware of it but maybe the French partner runs one.

As for the warning, I assume you've made a typo and you meant the server outlook.live.com. The issue used to occur earlier today as the certificate used by Microsoft to sign OCSP response was expired. As I understood, Microsoft fixed this earlier today so the issue should be fixed by now.

We've also released a new version of the Cryptographic protocol support module 1010 which fixes certificate validation so that if OCSP validation fails, we use CRL as a fallback.

Thank you Marcos, yes it was a typo. As for Microsoft, no, I no longer have access to my hotmail link. How do I obtain the new version of the Cryptographic protocol support module 1010? I analyzed my computer and there is no "danger" but when I visualize the results of the analysis,there are hundreds of "error codes" but nothing dangerous. I did block the authorizan when eset asked me what I wanted to do (block or authorize) so how I see it, I most probably blocked myself but I don't know how to correct this. I will try to upload the new version of the Cryptographic protocol. Maybe that will help?

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Check the About window for a list of installed modules. V10 users should have version 1010 of the Cryptographic protocol support module installed.

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1 hour ago, Jocelyne said:

Thank you Marcos, yes it was a typo. As for Microsoft, no, I no longer have access to my hotmail link. How do I obtain the new version of the Cryptographic protocol support module 1010? I analyzed my computer and there is no "danger" but when I visualize the results of the analysis,there are hundreds of "error codes" but nothing dangerous. I did block the authorizan when eset asked me what I wanted to do (block or authorize) so how I see it, I most probably blocked myself but I don't know how to correct this. I will try to upload the new version of the Cryptographic protocol. Maybe that will help?

I just updated the eset. After the system analyzed my computer, what I have noticed is there is a message "saturation computer attack ICMP detected". I guess my computer was attacked and I no longer have access to my e-mails!!! I thought eset detected this. I will call a technician to help me sort this out. 

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ESET does not use the string "saturation computer" so I'm not sure where you see it. Many legitimate applications utilize ICMP in a non-standard way to send some data so it might not have been an actual attack that was detected and the problems with emails are likely caused by something else.

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Hello Marcos, after paying the service of a specialized technician, they informed me that it was Eset that was blocking my access to Outlook. I did write to your Support Dept and they forwarded the instructions to disable the SSL Scanning and then enable it. Once I rebooted the system, I was able to access Outlook using Google Chrome and Edge. So my problem is now solved.

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