lakecityransom 0 Posted May 24, 2017 Share Posted May 24, 2017 (edited) This is a major nuisance as a MSP when it comes to playing detective and figuring out which machines need to be offboarded. The major problem comes when we offboard a client that does not have a domain or that is working remotely. Eventually I audit the entire list of machines and cross-reference our current clients and then I try to figure out the remaining hostnames we have no reference for. In a perfect world, everyone would do the right thing and install agents into groups every time but we all know how IT is. Also we try to leverage auto-deployment stuff that is unattended as possible that will dump them into a general pool. ESET v5 console had this and I am astounded that ESET v6 does not. Edited May 24, 2017 by lakecityransom Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 403 Posted May 24, 2017 ESET Staff Share Posted May 24, 2017 (edited) Hello, In ERA 6.5 a new column in computers table is added, which is called "remote host", which should include the public IP of the computer. This is disabled by default ( Column contains reverse DNS lookup or remote IP.). NOTE: The logic behind is similar as in case of ERA V5. Regards, Michal Edited May 24, 2017 by MichalJ Link to comment Share on other sites More sharing options...
lakecityransom 0 Posted May 25, 2017 Author Share Posted May 25, 2017 Oh I already added all information possible, totally missed that. I just got our system upgraded from 6.2 this is excellent news. Thanks. Link to comment Share on other sites More sharing options...
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