sawwee 0 Posted May 17, 2017 Posted May 17, 2017 There is an exclamation mark on Eset logo on the tray all the time which means there is some warning. Once I click on it I open Eset Smart Security panel I can read a warning saying Eset Anti-theft needs to be optimized. However if I click on the details and open my anti-theft account then I can see that my device is fully optimized, I have 5 stars (that means that my device is already optimized.) I'm unable to get rid of that false positive warning. (I have tried to restart my computer, also removed and re-added my device to my anti-theft account, but none of these steps helped.) I attache some screenshots. The language is Hungarian but you will see the warning on the Smart Security panel and the 5 stars on my anti-theft account. Any ideas?
ESET Staff metaller 49 Posted June 5, 2017 ESET Staff Posted June 5, 2017 Hi, pm me your email address registered within my.eset.com regards peter
sawwee 0 Posted June 16, 2017 Author Posted June 16, 2017 Thank you, I was able to solve it in the meanwhile. (Uninstall ESET, delete Anti-Theft account, reinstall ESET, create Anti-Theft account again). Cheers
Recommended Posts