sawwee 0 Posted May 17, 2017 Share Posted May 17, 2017 There is an exclamation mark on Eset logo on the tray all the time which means there is some warning. Once I click on it I open Eset Smart Security panel I can read a warning saying Eset Anti-theft needs to be optimized. However if I click on the details and open my anti-theft account then I can see that my device is fully optimized, I have 5 stars (that means that my device is already optimized.) I'm unable to get rid of that false positive warning. (I have tried to restart my computer, also removed and re-added my device to my anti-theft account, but none of these steps helped.) I attache some screenshots. The language is Hungarian but you will see the warning on the Smart Security panel and the 5 stars on my anti-theft account. Any ideas? Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted June 5, 2017 ESET Staff Share Posted June 5, 2017 Hi, pm me your email address registered within my.eset.com regards peter Link to comment Share on other sites More sharing options...
sawwee 0 Posted June 16, 2017 Author Share Posted June 16, 2017 Thank you, I was able to solve it in the meanwhile. (Uninstall ESET, delete Anti-Theft account, reinstall ESET, create Anti-Theft account again). Cheers Link to comment Share on other sites More sharing options...
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