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ESET 6.4.2014.0 "rolls back" installation


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Hello,

We are witnessing an issue where ESET Endpoint AntiVirus for Windows 7 and 10 (v.6.4.2014.0) will begin rolling back the installation.

Then a window appears stating -- "ESET Endpoint AntiVirus Setup Wizard ended prematurely".

We have gone through the setup listed in the following ESET support links.

Used ESET Cleaner for Windows, CC Cleaner to clean out ESET registries, However -- no success.

Again even after running all the steps in the above links  -- ESET Endpoint v.6.4.2014.0 will not install.

Any thoughts or suggestions?

Thank you,

 

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Please provide me with:

1, Install logs created as per the instructions at http://support.eset.com/kb406

2, ELC logs collected as per the instructions linked in my signature.

Also I would strongly recommend installing Endpoint v6.5. and not the older version 6.4.

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