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ERA ova Probing database connection failed


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Hello,

Our user use era ova for eset server.

yesterday they said cannot access web console with error Login failed"connection has failed with state 'not connected'

check Era service and apache is running, but mysql not running

 

try to start mysql manually, end with this error

5919ae5beb7b0_WhatsAppImage2017-05-15at10_56.44(1).jpg.d709ca80bc3b0c1eda20f68fe5ddf21a.jpg

try to add explicit_defaults_for_timestamp = 1 under  [mysqld] but no luck.

how to solved this problem?

 

here trace log from server.
trace - Copy.log.txt

 

thank you.

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