rafor 0 Posted May 5, 2017 Posted May 5, 2017 Hi, after upgrade eset, I have one major problem. the ERA server crush ... ESET Remote Administrator (Server), wersja 6.5 (6.5.522.0) ESET Remote Administrator (Konsola internetowa), wersja 6.5 (6.5.388.0) I try debuging crush and have: Loading Dump File [E:\AAA_TTT\log2.dmp] Comment: ' *** procdump.exe eraserver.exe -e 1 -w c:\B4\log2.dmp *** First chance exception: C0000005.ACCESS_VIOLATION' User Mini Dump File: Only registers, stack and portions of memory are available Symbol search path is: srv* Executable search path is: Windows 8.1 Version 9600 MP (4 procs) Free x64 Product: LanManNt, suite: TerminalServer SingleUserTS 6.3.9600.18217 (winblue_ltsb.160124-0053) Machine Name: Debug session time: Fri May 5 11:33:45.000 2017 (UTC + 2:00) System Uptime: not available Process Uptime: 0 days 0:15:40.000 ................................................................ ................................................ Loading unloaded module list ... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (1708.3ed4): Access violation - code c0000005 (first/second chance not available) *** WARNING: Unable to verify timestamp for Network.dll *** ERROR: Module load completed but symbols could not be loaded for Network.dll Network+0x32bbb: 00007ffd`161d2bbb 0fb60406 movzx eax,byte ptr [rsi+rax] ds:00000055`53340000=??
ESET Staff MartinK 384 Posted May 5, 2017 ESET Staff Posted May 5, 2017 Could you please file a support ticket and provide created crash dump (mini dump) and possibly other files as trace.log? Does this happens every time or only once specific operation is performed?
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