rafor 0 Posted May 5, 2017 Share Posted May 5, 2017 Hi, after upgrade eset, I have one major problem. the ERA server crush ... ESET Remote Administrator (Server), wersja 6.5 (6.5.522.0) ESET Remote Administrator (Konsola internetowa), wersja 6.5 (6.5.388.0) I try debuging crush and have: Loading Dump File [E:\AAA_TTT\log2.dmp] Comment: ' *** procdump.exe eraserver.exe -e 1 -w c:\B4\log2.dmp *** First chance exception: C0000005.ACCESS_VIOLATION' User Mini Dump File: Only registers, stack and portions of memory are available Symbol search path is: srv* Executable search path is: Windows 8.1 Version 9600 MP (4 procs) Free x64 Product: LanManNt, suite: TerminalServer SingleUserTS 6.3.9600.18217 (winblue_ltsb.160124-0053) Machine Name: Debug session time: Fri May 5 11:33:45.000 2017 (UTC + 2:00) System Uptime: not available Process Uptime: 0 days 0:15:40.000 ................................................................ ................................................ Loading unloaded module list ... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (1708.3ed4): Access violation - code c0000005 (first/second chance not available) *** WARNING: Unable to verify timestamp for Network.dll *** ERROR: Module load completed but symbols could not be loaded for Network.dll Network+0x32bbb: 00007ffd`161d2bbb 0fb60406 movzx eax,byte ptr [rsi+rax] ds:00000055`53340000=?? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 367 Posted May 5, 2017 ESET Staff Share Posted May 5, 2017 Could you please file a support ticket and provide created crash dump (mini dump) and possibly other files as trace.log? Does this happens every time or only once specific operation is performed? Link to comment Share on other sites More sharing options...
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