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Agent Installer Error Code 1


plittlefield
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A Windows 7 Professional laptop refuses to install the 6.4 Agent from either a Server Task or a manual .bat file.

On a manual install the DOS window says "error code 1".

I wait for about 10 mins and nothing is installed.

I have tried the avremover tool, firewall disable, reboot and full Administrator... all same result.

I have tried looking for 'error code 1' in this forum but nothing is listed.

Can anyone help?

Paul

ESET Remote Administrator (Server), Version 6.4.304.0
ESET Remote Administrator (Web Console), Version 6.4.266.0
EVA - CentOS (64-bit), Version 7.3.1611
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  • ESET Staff

Have you tried to install AGENT manually or any other supported method, i.e. bundle installer? Both method you tried are based on the same bat file, therefore isue with installation script will result in failure of both of them.

I would also recommend to try manuall installation of AGENT, with enabled full msiexec logging for furhter analysis in case it will fail.

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