sdnian 6 Posted April 19, 2017 Share Posted April 19, 2017 The ERA Server 6.5.522.0, Web Console 6.5.388.0, I get this error "FAILED TO LOAD DATA: REPORT TEMPLATE FILTER IS INCORRECT" when I enter Policies page. I've restart ESET Remote Administrator Server and Tomcat7, but it doesn't help. In the trace.log, there are some errors: 2017-04-19 13:42:26 Error: CReportsModule [Thread 25c]: 0 MessageProcessorThread: Failed to generate a report: VerifyReportTemplate: Filter not allowed by Filter Definitions: symbol:2547 Filter operation: OP_GREATER_OR_EQUAL: 751 2017-04-19 13:42:27 Error: CReportsModule [Thread 25c]: MsgGenerateReport: Query did not generate a report: MessageProcessorThread: Failed to generate a report: VerifyReportTemplate: Filter not allowed by Filter Definitions: symbol:2547 Filter operation: OP_GREATER_OR_EQUAL 2017-04-19 13:42:27 Error: ConsoleApiModule [Thread f68]: 2 Error while processing GenerateReport request: VerifyReportTemplate: Filter not allowed by Filter Definitions: symbol:2547 Filter operation: OP_GREATER_OR_EQUAL How to fix it? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted April 19, 2017 ESET Staff Share Posted April 19, 2017 (edited) Thanks for reporting. There seems to be a problem with "paging" -> could you try to disable it temporarily whether it helps? Paging controls are available in bottom-right corner by default. Edited April 19, 2017 by MartinK Link to comment Share on other sites More sharing options...
sdnian 6 Posted April 19, 2017 Author Share Posted April 19, 2017 23 minutes ago, MartinK said: Thanks for reporting. There seems to be a problem with "paging" -> could you try to disable it temporarily whether it helps? Paging controls are available in bottom-right corner by default. Thanks for your reply. I try to change it to 'Auto-loading', the problem been fixed. Link to comment Share on other sites More sharing options...
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