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Threat type exclusion not working?

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Hi all,

I recently updated to 6.5 to get one of the most awaited feature: threat type exclusion.

We are using an application that includes a remote desktop assistance that is detected as a threat by ESET: Win32/Proxy.MgComIP.A

Through ERA I created a test policy to exclude this threat from Antivirus detection. The configuration is applied to my test computer, but it's still being detected... Is this feature really working? I checked in the documentation and there is no update on this section so I don't know if my syntax is right.

Anyone managed to get it working?

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