cesareset 0 Posted April 12, 2017 Share Posted April 12, 2017 Hello, can you help me with the following I tried to configure the notifications but I always get an error I tried with multiple accounts but always the result is the same,If you can help me with the correct configuration so that the notifications are sent to the mail. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 384 Posted April 12, 2017 ESET Staff Share Posted April 12, 2017 (edited) I was not able to test it, but it seems that SMTP server on this host and port 587 uses STARTTLS connection security. I would recommend to test it. If it won't help, timeout error may indicate connection problem - could you verify mentioned SMTP server is accessible from machine hosting ERA server? Another possibility is that wrong configuration caused module responsible for sending emails to stuck in connection - i.e. it may be waiting for reponse that will never come. I am not sure what is currently used timeout for this case, but restart of ERA service may help with this. Edited April 12, 2017 by MartinK Link to comment Share on other sites More sharing options...
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