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how to get log files from client with ERA


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Client asked if it is possible. They want to monitor all plugged in device. We can set policies to log all storage devices which was plugged in, but how can an administrator collect such logs?

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43 minutes ago, Marcos said:

This is not possible. What is the use case and what would you like those logs for?

Are we talking about v6?

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  • ESET Staff

Concerning Device control & Web control it is possible, but rules have to have severity configured with "warning" verbosity snd corresponding report templates have to be created. I would recomment to check ESET knowledgebase, as there are articles describing solution to this problem. 

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13 hours ago, MichalJ said:

Concerning Device control & Web control it is possible, but rules have to have severity configured with "warning" verbosity snd corresponding report templates have to be created. I would recomment to check ESET knowledgebase, as there are articles describing solution to this problem. 

That was the first thing I have done, but I havent found any related info. I will check reports as you suggessted.

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