HienKieu 2 Posted April 10, 2017 Share Posted April 10, 2017 Hi everyone, When i try upgrade from ERA Server ver 6.4 to 6.5 via Client Task --> New Task "Remote Administrator Components Upgrade", i get an error with the notice as below: Getfile: failed to download 'hxxp://reposiroty.eset.com/v1//info.meta' with response code 0 In addition, check on ERA Server, it can connect with repository of Eset. Any solutions about that? Thanks for advance! Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted April 10, 2017 ESET Staff Share Posted April 10, 2017 This seems to be a problem with HTTP proxy. We had an issue in ERA 6.4 that prevented "HTTP proxy fallback" configuration to work correctly. This technically means that first installer download attempt on AGENT fails on HTTP proxy, and second attempt bypassing proxy fails with mentioned error. Only workaround to this issue was to either disable or use correct HTTP proxy configuration for AGENT. Is AGENT using HTTP proxy? Is it accessible from AGENT? Link to comment Share on other sites More sharing options...
HienKieu 2 Posted April 11, 2017 Author Share Posted April 11, 2017 @MartinK, I just re-install HTTP proxy and Agent on ERA Server but it still not work! I have changed some configures as below: I don't think so this problem with HTTP Proxy! How 's your ideas?! Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted April 11, 2017 ESET Staff Share Posted April 11, 2017 Can you change your repository value to "Autoselect" in both ERA server settings and ERA agent policy? Link to comment Share on other sites More sharing options...
HienKieu 2 Posted April 11, 2017 Author Share Posted April 11, 2017 i just recheck in ERA Agent Policy with HTTP Proxy, It's okay now. Many thanks! Link to comment Share on other sites More sharing options...
HienKieu 2 Posted April 11, 2017 Author Share Posted April 11, 2017 @MichalJ Beside, I am wondering, in ERA Agent Policy -> Advanced Setting, when i enable feature HTTP Proxy, as i see this option is enable too, but when can't connected to HTTP Proxy (not available), it still can't use direct connection and i get error code: "Getfile: failed to download 'hxxp://reposiroty.eset.com/v1//info.meta' with response code 0" when i want to upgrade to ERA 6.5? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted April 11, 2017 ESET Staff Share Posted April 11, 2017 1 hour ago, HienKieu said: @MichalJ Beside, I am wondering, in ERA Agent Policy -> Advanced Setting, when i enable feature HTTP Proxy, as i see this option is enable too, but when can't connected to HTTP Proxy (not available), it still can't use direct connection and i get error code: "Getfile: failed to download 'hxxp://reposiroty.eset.com/v1//info.meta' with response code 0" when i want to upgrade to ERA 6.5? That is exactly where problem was in ERA 6.4 (which was downloading 6.5 installer to upgrade). This setting should work correctly with AGENT v6.5 -> direct download should follow failure during download through HTTP proxy. Link to comment Share on other sites More sharing options...
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