HenrysCat 0 Posted April 9, 2017 Share Posted April 9, 2017 Hi all, we are running SBS 2008 x64 with ex2007, I have downloaded Version: 6.5.10011.0, when I double click the file nothing happens, I disabled UAC, I have also tried running from a command prompt with "msiexec /a emsx_nt64_enu.msi" and all I get after a few seconds is as the attached screenshot but nothing is installed. Any ideas? Thanks all Link to comment Share on other sites More sharing options...
Administrators Marcos 4,708 Posted April 9, 2017 Administrators Share Posted April 9, 2017 Please run the msi installer with the parameter "/lvx* install.log" to generate an install log. When done, post the log here (attach the file, do not paste its content). Link to comment Share on other sites More sharing options...
HenrysCat 0 Posted April 9, 2017 Author Share Posted April 9, 2017 I enter "C:\emsx_nt64_enu.msi /lvx* install.log" in the run menu, nothing happens? Link to comment Share on other sites More sharing options...
HenrysCat 0 Posted April 10, 2017 Author Share Posted April 10, 2017 Obviously I am an idiot, could you explain exactly what you need? I have paid for a license I cannot use! Link to comment Share on other sites More sharing options...
ESET Staff filips 44 Posted April 11, 2017 ESET Staff Share Posted April 11, 2017 Hi, Did you check event log for errors? Please try this: 1. start command prompt as administrator 2. run "msiexec" - this should open installer help - does it work? 3. run "msiexec /i emsx_nt64_ENU.msi /lvx* emsx.log" 4. attach log Link to comment Share on other sites More sharing options...
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