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NO SCAN ROUTER BUTTON IN ESET INTERNET SECURITY 10


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I didn't find any button to scan the router in my ESET Internet Security 10, normally this button appeared in Home & Network Protection, as per screen shot bellow.

Please advise me how to find this button/menu to scan the router.

Awaiting the advice.

 

NO SCAN ROUTER BUTTON.jpg

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23 hours ago, HANDJOJO said:

I didn't find any button to scan the router in my ESET Internet Security 10, normally this button appeared in Home & Network Protection, as per screen shot bellow.

Please advise me how to find this button/menu to scan the router.

Awaiting the advice.

 

NO SCAN ROUTER BUTTON.jpg

Seems there for me. What version of Internet Security are you using - you can find this by going to the update option. Mine states the version is 10.0.390.0 

All I can think of if it is up to date is possibly a re-install or contacting support and sending some logs over.

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You need to switch to "Private" network. Scanning public networks are not advised, and in newer version as I noted it disappeared from GUI as long as Network is tagged as Public. When you switch you connection to Private it appear again.

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If your using the Eset publlic network option, below is a screen shot of what you will be shown. Either the OP "forced" the display of network devices by selecting the "Continue Anyway" option or he is indeed on a private network.

Eset_HomeNet.png

Edited by itman
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