Jump to content

can not update after installing Symantec Encryption Desktop


achilles

Recommended Posts

产品名称: ESET NOD32 Antivirus
产品版本: 10.0.390.0
操作系统: Windows 10 Enterprise (64-bit) 
计算机: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz

the update always failed after i install Symantec Encryption Desktop 10.4.1.

the update says can not connect to server. 

if i uninstall Symantec Encryption Desktop 10.4.1, the update work well again.

this happens on both computers at home and my office

 

Link to comment
Share on other sites

  • Administrators

Please make sure that you have Antivirus and antispyware module 1514 installed (see the About window). As a temporary solution, in the advanced setup -> Antivirus -> HIPS, disable Protected service. Make sure to enable it once you have updated modules to the latest version.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...