hungtt 1 Posted March 21, 2017 Share Posted March 21, 2017 Hi all, If my client infected ransomeware, how to i can check reason about user disabled ESET or ESET can not scan this ransomware ? ( ransomware is exsit in database virus ESET ) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,288 Posted March 21, 2017 Administrators Share Posted March 21, 2017 A forensic analysis would have to be performed to find out what happened. If you want and have a paid license purchased, you can drop me a pm with the output of ESET Log Collector and payment instructions for obtaining a decoder attached. Link to comment Share on other sites More sharing options...
hungtt 1 Posted March 22, 2017 Author Share Posted March 22, 2017 Hi Marcos, If i need your help for this case , i'll contact later. Thanks. Link to comment Share on other sites More sharing options...
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