How to check client's behavior after infected ransomware ?

[hungtt 1]

Hi all,

If my client infected ransomeware, how to i can check reason about user disabled ESET or ESET can not scan this ransomware ? ( ransomware is exsit in database virus ESET )

[Marcos 5,074]

A forensic analysis would have to be performed to find out what happened. If you want and have a paid license purchased, you can drop me a pm with the output of ESET Log Collector and payment instructions for obtaining a decoder attached.

[hungtt 1]

Hi Marcos,

If i need your help for this case , i'll contact later.

Thanks.