dasasdas 0 Posted March 20, 2017 Share Posted March 20, 2017 Hello, For some reason unmanaged computers disappeared and are no longer syncing. I tried both AD and LDAP. Get no errors, can browse LDAP tree and so on, task finished succesfully, but no unmanaged computers appear. This could have happened after i created "Delete not connecting computers" task, but even after unmarking "REMOVE UNMANAGED COMPUTERS" setting and restarting the AD sync task and server a couple of times nothing happens. I did found that template to check if the problem is with ad sync or with web console, and there are no unmanaged computers in that report. I am pretty sure that before "delete not connecting computers" task i had unmanaged computers synced and syncronization was working. What can i try? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted March 20, 2017 ESET Staff Share Posted March 20, 2017 Could you provide configuration of your AD synchronization task? Especially parameter "Computer Creation Collision Handling" may have impact on this behavior. Could you try to set it to "Duplicate" if not tried yet? Link to comment Share on other sites More sharing options...
dasasdas 0 Posted March 21, 2017 Author Share Posted March 21, 2017 12 hours ago, MartinK said: Could you provide configuration of your AD synchronization task? Especially parameter "Computer Creation Collision Handling" may have impact on this behavior. Could you try to set it to "Duplicate" if not tried yet? Hello, I did try move and ignore only previously. Did a run with duplicate setting, but nothing changed. Task finished succesfully. Screenshot of task settings attached. Link to comment Share on other sites More sharing options...
avielc 56 Posted March 21, 2017 Share Posted March 21, 2017 (edited) @dasasdas - Could be that "USE LDAP instead of AD" function? I don't have it marked at my place Edited March 21, 2017 by avielc Link to comment Share on other sites More sharing options...
dasasdas 0 Posted March 21, 2017 Author Share Posted March 21, 2017 Tried with default (AD) and with that "USE LDAP" - same result. Link to comment Share on other sites More sharing options...
avielc 56 Posted March 21, 2017 Share Posted March 21, 2017 any errors? (check the execution or dashboard with server tasks to see any info) Link to comment Share on other sites More sharing options...
dasasdas 0 Posted March 22, 2017 Author Share Posted March 22, 2017 No errors - task is executing succefully and server log file is empty also. Link to comment Share on other sites More sharing options...
avielc 56 Posted March 22, 2017 Share Posted March 22, 2017 well, i can think of the following two options: 1. the credential's permissions level is incorrect (though I'd assume it would return an error) 2. maybe something to do with the first setting? (sync only computers instead of groups and computers) other than that, i'm out of options really... Link to comment Share on other sites More sharing options...
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