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Hsien

False Positive - Advanced SystemCare is falsedly detected by ESET NOD 32

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Hi ESET support team,

 

This is Lily from IObit.

 

ESET - NOD 32 falsely detects our application ASC.exe as Win32/Deceptor.AdvancedSystemCare.A. Please refer the scan result from VirousTotal from https://www.virustotal.com/en/file/f9e1f544137e3cb5c805ed618452b4173349606cd9584c9535a004618e53c4f2/analysis/1488850078/

 

ASC.exe is the main process of our program Advanced SystemCare. It is and legit program and used by hundreds of thousands of users.

 

The reported file is zipped with password "infected". Please download it from ...

 

Hope you can analyze the file and remove the alert asap to reduce the inconvenience caused to our mutual users.

 

Let me know if you need any other information.

 

Thank you and look forward to your prompt reply.

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