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Posted

Smart scan hangs on 17%.I will uninstall  and maybe do a clean install.Thank you.

Posted

Does it hang at 17% every time or it just hangs at different points randomly?

What file was being scanned when it hanged?

Can you spot a pattern where the scan hangs on a specific file, file size, file-type, etc?

Posted

I let it keep running,it just took a bit longer to come off 17%.I will keep check.Thank you very much,TGW

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Posted

It could be that the scanner is scanning a large folder or archive when the progress reaches 17%. Navigate to Tools -> Statistics to check if the number of scanned files is rising.

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