mstroud_pfi 0 Posted February 22, 2017 Share Posted February 22, 2017 Is it possible to suppress the message and execute the Clean/Delete action? We get a few user complaints when they see the popup. I would like it to perform an action automatically with no interaction. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted February 22, 2017 Administrators Share Posted February 22, 2017 You can switch to strict cleaning mode. It's a per-module setting so you may want to change it for real-time, web/email protection, etc. separately. As for the on-demand scanner, the cleaning mode can be set for each of the on-demand scan profiles. Link to comment Share on other sites More sharing options...
mstroud_pfi 0 Posted February 22, 2017 Author Share Posted February 22, 2017 Does the "on-demand" computer scan module apply to scans that are triggered from the ERA Console? For example, if I click on the computer and Run Scan with Cleaning? Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted February 22, 2017 ESET Staff Share Posted February 22, 2017 Run scan with cleaning executes the scan with parameters which are defined in "in-depth scan" profile. However, by default, the scanning level is set to "normal cleaning" even for in-depth scan. So what you should do, is to: go to ERA / Admin / Policies either edit you current, or create a new policy for ESET Endpoint Security, where you will navigate to Antivirus / on-demand computer scan In the "basic" section you select profile "in depth scan" In the threatsense parameters you set cleaning level to "strict cleaning" Screenshots attached. Link to comment Share on other sites More sharing options...
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