ERA On-Demand Scan - Suppress Threats Found Message

[mstroud_pfi 0]

Is it possible to suppress the message and execute the Clean/Delete action?  We get a few user complaints when they see the popup.  I would like it to perform an action automatically with no interaction.

[Marcos 5,073]

You can switch to strict cleaning mode. It's a per-module setting so you may want to change it for real-time, web/email protection, etc. separately. As for the on-demand scanner, the cleaning mode can be set for each of the on-demand scan profiles.

[mstroud_pfi 0]

Does the "on-demand" computer scan module apply to scans that are triggered from the ERA Console?  For example, if I click on the computer and Run Scan with Cleaning?

[MichalJ 434]

Run scan with cleaning executes the scan with parameters which are defined in "in-depth scan" profile. However, by default, the scanning level is set to "normal cleaning" even for in-depth scan.

So what you should do, is to:

1. go to ERA / Admin / Policies
2. either edit you current, or create a new policy for ESET Endpoint Security, where you will navigate to Antivirus / on-demand computer scan
3. In the "basic" section you select profile "in depth scan"
4. In the threatsense parameters you set cleaning level to "strict cleaning"

Screenshots attached.