waterwalk111 0 Posted February 7, 2017 Share Posted February 7, 2017 (edited) Hi, I bought the nod32 antivirus security in 20/10/2016, and since then i have problem with it that it says in red:"Web and Email protocol filtering is non-functional". im using windows 10 basic edition(legit), and nod32 version 10.0.369.0 (the error happend also in version 9). since the day i bought nod32 i tried to fix this problen and only today for some reason i saw that there is a forum. there is a photo included that show the errors: . Edited February 7, 2017 by Marcos Formatting removed Link to comment Share on other sites More sharing options...
Administrators Marcos 3,887 Posted February 7, 2017 Administrators Share Posted February 7, 2017 Please provide me with logs from ESET Log Collector as per the instructions in my signature. Link to comment Share on other sites More sharing options...
waterwalk111 0 Posted February 8, 2017 Author Share Posted February 8, 2017 (edited) mistake Edited February 11, 2017 by waterwalk111 Links obfuscated Link to comment Share on other sites More sharing options...
waterwalk111 0 Posted February 10, 2017 Author Share Posted February 10, 2017 up, help pls? Link to comment Share on other sites More sharing options...
Administrators Marcos 3,887 Posted February 10, 2017 Administrators Share Posted February 10, 2017 Please provide me with eav_logs.zip that you've scanned according to the screen shot above. The link pointed to actual malware detected by ESET. Link to comment Share on other sites More sharing options...
waterwalk111 0 Posted February 11, 2017 Author Share Posted February 11, 2017 (edited) 13 hours ago, Marcos said: Please provide me with eav_logs.zip that you've scanned according to the screen shot above. The link pointed to actual malware detected by ESET. sorry i didnt know i can attach zip files to the topic. here is the files:eav_logs.zip Edited February 11, 2017 by waterwalk111 Link to comment Share on other sites More sharing options...
waterwalk111 0 Posted February 12, 2017 Author Share Posted February 12, 2017 up, can some one help please? Link to comment Share on other sites More sharing options...
waterwalk111 0 Posted February 19, 2017 Author Share Posted February 19, 2017 up, no one can help?? Link to comment Share on other sites More sharing options...
waterwalk111 0 Posted February 23, 2017 Author Share Posted February 23, 2017 upp Link to comment Share on other sites More sharing options...
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