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nod32 web and email protocol is non functional error


waterwalk111
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Hi, I bought the nod32 antivirus security in 20/10/2016, and since then i have problem with it that it says in red:"Web and Email protocol filtering is non-functional".
im using windows 10 basic edition(legit), and nod32 version 10.0.369.0 (the error happend also in version 9).
since the day i bought nod32 i tried to fix this problen and only today for some reason i saw that there is a forum.
there is a photo included that show the errors:

.Screenshot_1.png.6da908ac5d93d55cb56a93fd18f7cf22.png

 

Edited by Marcos
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Please provide me with eav_logs.zip that you've scanned according to the screen shot above. The link pointed to actual malware detected by ESET.

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13 hours ago, Marcos said:

Please provide me with eav_logs.zip that you've scanned according to the screen shot above. The link pointed to actual malware detected by ESET.

sorry i didnt know i can attach zip files to the topic.
here is the files:
eav_logs.zip

Edited by waterwalk111
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