kkthnxbb 0 Posted February 3, 2017 Share Posted February 3, 2017 Hello! I have a issue with ESET remote administrator - Quarantine management. It shows 2 quarantine objects who are 2 years old and they don't appear in computers ESET endpoint security quarantine. After executing client task to clean unwanted objects ERA shows that task was successful, but when I check quarantine management the objects are still there. Is there a way to clean them out from ERA quarantine management? Link to comment Share on other sites More sharing options...
kkthnxbb 0 Posted February 7, 2017 Author Share Posted February 7, 2017 Up Link to comment Share on other sites More sharing options...
Administrators Marcos 4,704 Posted February 7, 2017 Administrators Share Posted February 7, 2017 Please run ESET Log Collector as per the instructions linked in my signature. Select "Recently quarantined files" besides the other entries selected by default and proceed to collecting logs. When done, upload the file to a safe location (e.g. wetransfer.com) and pm me a download link. I'll check if there are actually some files in quarantine on the pc in question. Link to comment Share on other sites More sharing options...
kkthnxbb 0 Posted February 13, 2017 Author Share Posted February 13, 2017 On 2/7/2017 at 1:48 PM, Marcos said: Please run ESET Log Collector as per the instructions linked in my signature. Select "Recently quarantined files" besides the other entries selected by default and proceed to collecting logs. When done, upload the file to a safe location (e.g. wetransfer.com) and pm me a download link. I'll check if there are actually some files in quarantine on the pc in question. Pm... Link to comment Share on other sites More sharing options...
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