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ERA software install failed


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What are the possibility cost that I'm not able to installed End point from ERA to Server 2012 R2?  Firewall was off on the server and every time I tried the status come back failed.  In the Summary, I specify the package Server 2016, 2012R2, 2012, 2008r2, 2008, 2003.  The only server that I can installed was the 2003 but not 2008 R2 and 2012R2.  Any help please?  Thanks

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I tried that and experienced the same issue.  What have I done wrong?  Do you have an instruction on how to do it?  Here's how I did it.  Client Task - > Software Install - Create New - > Settings, Agree with the application license and choose my package next to Package to Install.  I chose the package contained Server 2012 R2 and Finish then select my target.  Add my computer, the server 2012 was selected then Finish.  I selected task details and for a while the execution come back failed.

 

thanks

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  • ESET Staff

Have you checked the execution details, what were the particular errors listed for that computer? It might help to determine the reason for the task to fail. 

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