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Yet another issue after ESET NOD32 10.0.386 update


Samoréen

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Hi,

Now that I have updated ESET NOD32 to version 10.0.386, I have a new problem. After each boot, I systematically get a notification from Windows telling me that both Windows Defender and ESET NOD32 are disabled. See ESET2.JPG. ESET itself shows a warning ESET1.JPG. And the ESET user interface displays strange numbers along with each section name (ESET3.JPG). In the dialog box shown by ESET2.JPG, I set ESET NOD32 ON but after each reboot, the same mess starts again. This problem is new to version 10.0.386.

Eset1.JPG

Eset2.JPG

Eset3.JPG

Edited by Samoréen
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Probably something's wrong with the WMI repository. You can try the following:

1, Run "ecmd.exe /registeravsoft" in the ESET install folder with elevated administrator rights and restart the computer.
2, Rebuild the WMI repository as per the instructions at https://blogs.technet.microsoft.com/askperf/2009/04/13/wmi-rebuilding-the-wmi-repository/

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The WMI rebuild didn't help. The WMI consistency check says "WMI repository is consistent". Anyway, I didn't have any problem with the previous version. This bug appeared just after installing version 386.

Sigh! I miss the times when ESET NOD32 was an "install-and-forget" software. Times are a changin'.

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OK. Problem spotted after looking at the log files. This is a similar problem as the one described here :

The cause is the same (Eset drivers not installed) but with different consequences. The fix is the same, though :

This problem with these drivers that are not installed (epfwwfpr and eamonm) is not new. It appeared on my system with version 9.0.402 and now, I have to apply the fix after each release or update. I never got any help from the support about this issue.

Edited by Samoréen
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Hi,

The Event Viewer shows an error at ESET NOD32 installation time when trying to install eelam.sys. This driver is the only one that has a time stamp of 07-20-2016. Is it valid ? Should it be there ? Can it be the cause of the installation failure ?

Thanks

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7 hours ago, Samoréen said:

Hi,

The Event Viewer shows an error at ESET NOD32 installation time when trying to install eelam.sys. This driver is the only one that has a time stamp of 07-20-2016. Is it valid ? Should it be there ? Can it be the cause of the installation failure ?

Thanks

Eset uses the Win 10 Early Launch Antimalware driver i.e. ELAM. I just upgraded to Smart Security .386 and the Eset ELAM driver was not updated and shows the same date. I don't know of any reason why Eset would update its ELAM driver unless there was a change in the corresponding Win 10 ELAM driver.

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