felix 0 Posted January 12, 2017 Share Posted January 12, 2017 I had a pc detected Win32/Filecoder.CrytoWall.CR.Gen. Threat type is Trojan and action error: unable to clean. Does anyone have this issue? I would like some more information on how to remove the threat. Thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 4,694 Posted January 12, 2017 Administrators Share Posted January 12, 2017 Cryptowall is a quite old type of Filecoder so I assume that ESET had not been installed until recently. Unfortunately, decryption is not possible. Link to comment Share on other sites More sharing options...
felix 0 Posted January 12, 2017 Author Share Posted January 12, 2017 So what's your recommendation how to clean this out of the system? Link to comment Share on other sites More sharing options...
itman 1,538 Posted January 12, 2017 Share Posted January 12, 2017 43 minutes ago, felix said: So what's your recommendation how to clean this out of the system? FYI - https://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information Link to comment Share on other sites More sharing options...
felix 0 Posted January 16, 2017 Author Share Posted January 16, 2017 thanks for the link. I guest there's no way to deleted then. The files that were infected was back in 2014 and they were all over the network share drives. I just got into this position I guest I would have to get these files clean. I'll go over the link and see if I can follow it. If you know a better way, please let me know. Thanks again. Link to comment Share on other sites More sharing options...
itman 1,538 Posted January 16, 2017 Share Posted January 16, 2017 4 hours ago, felix said: thanks for the link. I guest there's no way to deleted then. The files that were infected was back in 2014 and they were all over the network share drives. I just got into this position I guest I would have to get these files clean. I'll go over the link and see if I can follow it. If you know a better way, please let me know. Thanks again. Post your problem in the Emsisoft forum malware section. One of their developers is on the forefront of ransomware mitigation and he has developed a number of ransomware decryptors. Link to comment Share on other sites More sharing options...
felix 0 Posted January 16, 2017 Author Share Posted January 16, 2017 41 minutes ago, itman said: Post your problem in the Emsisoft forum malware section. One of their developers is on the forefront of ransomware mitigation and he has developed a number of ransomware decryptors. Thank you. Will try that. Link to comment Share on other sites More sharing options...
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