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Can not send email notification on Eset email exchange 6

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Hi all,

I've configurated Send event notification by email on :ADVANCED SETUP --> TOOLS --> Email notifications

The SMTP server and username / password  access on client (outlook) is ok

And I've configurated ACTION on Rule ESET : Send email notification.

But I can not received email notification when client math rule on eset.

Please help me.





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  • ESET Staff

Hi hungtt,

Please make sure that the severity of "Send email notification" action is higher or equal to "Minimum verbosity for notifications" set in email notifications

it should be set to warning in your case (or lower the "Minimum verbosity for notifications")

Edited by filips
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  • ESET Staff

I just created the same rule as you in my test environment and received the notification

Please test your "Email notifications" settings by sending an email with eicar file. You should receive malware notification. if you don't then these settings are not correct or there is a problem with SMTP server

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