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Can Not Enable Web Access Protection


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I have just finished setting up ESET Endpoint Antivirus 6.4.2014.0 on all my office workstations. All running Windows 10. All are connected to my new ERA server and operating normally WITH THE EXCEPTION of my workstation. During the original ERA setup I tested the All-In-One installer on my PC before any other installations. At one point it completely fried my system and I ended up wiping, reformatting and reinstalling Windows 10. So at this point my PC is running a fresh install of Windows 10, All updates have been applied, my user account is an administrator, all Device Drivers including the chipset and network card have been updated to current versions. I have followed every help article and guide I could find on this forum and many others in the last 2 days trying to solve this issue. NO MATTER WHAT I have tried, the Web Access Protection will not enable or start. It shows as BLUE and LOCKED in Advanced Setup but shows as RED and NON FUNCTIONAL on the GUI Setup page and clicking on the slider only gives me the option to Disable Permanently. I have gone through my Event Logs and don't see anything related to any ESET product. In the Endpoint Antivirus > Tools > Log Files it shows "an error occurred while starting the proxy server"  but nothing further.

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@marcos

My last attempt to fix was manually uninstalling Endpoint Antivirus via Control Panel, then verifying that all files were deleted from the Program Files Folder, leaving only the Agent. Then I verified all registry keys had been cleared/removed, and made sure that Creator, System and Administrators had full rights to the Endpoint Antivirus registry key. Finally I reinstalled via the same Installer Package that I had used previously, and for whatever reason it all installed, started and is working fine. Thanks for the quick response!

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