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Posted

Is it possible to enable real-time protection from Remote Administrator?  I'm not so sure why the client Windows 7 got a security alert that the file system protection is disabled.  When I logged on the the client regular user can't open the the endpoint but somehow the client protection was disable.  If there's a way to enable from the Remote Administrator, please share your knowledge with me.  I'm new to the software and as much as information would be great appreciate.  Thanks

  • ESET Staff
Posted

Only thing possible is to set a setting "start real time protection automatically" via policy, to "apply" and then initiate a computer restart using ERA. That will enable the protection after restart. However, after the version 6.5 is out, it will be possible to enable / disable it, on Endpoint by running a specific command task.

Posted

I have 6.7.  Would you be able to provide me some instruction?  Thank you.

  • Administrators
Posted
3 hours ago, felix said:

I have 6.7.  Would you be able to provide me some instruction?  Thank you.

No version 6.7 has ever been released nor compiled. The latest version of ERA and Endpoint is 6.4 and v6.5 is going to be released soon.

Posted

lol, I looked at the wrong version.. We had 6.4.. thanks and I'll try the method above.

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