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licence don't work and linux freezes

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hi guys,

i have a problem with eset for linux.

i installed it with a new Xubuntu 16.10 system and Xubuntu 16.04.1.

after the install i try my licence key (user/password) and get an error (user/password are wrong). but it's a new licence for 5 devices.

after that error the system is very slow and freezes for minutes.

i have the same system Xubuntu 16.10 in the office with eset + ERA-Agent without any problems.

I hope i can look in some logfiles if it's responds again...

Do you have some Ideas?


Best regards


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i found a way to install eset without any problems!!!!



So here is a step by step instruction how I got it to work on any machine I have tried.

  1. Download from ESET
  2. Mark it as "Executable"
  3. Install the library libc6 32bit, with sudo apt install libc6:i386
    It is critical to use it like this with : , not like described here hxxp://support.eset.com/kb5827/2 with - between libc6 and i386. Installing it with - causes the system to freeze.
  4. Double click the downloaded file and install it. Restart and activate.
  5. To start it from the Systray-Icon, just click on the icon. To start it from the menu, change the Exec line in /usr/share/applications/eset-esets_gui.desktop to Exec=/opt/eset/esets/lib/esets_clean.sh


now it's working normaly without errors and freezes!


Best regards


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