Smart Security keeps activating my external HDDs

[ReyKenobi 0]

I recently bought ESET Smart Security (latest version) and I have it running on my Windows 8.1 laptop.

 

While I have not noticed any other problems, the one thing that I have noticed is that after installing it, my External HDDs keep getting activated (waking from sleep mode) periodically. This did not use to happen this frequently before (Windows itself has some components that also do this, but I disabled most non-essential ones), so I am thinking that it is some component of ESET smart security that is doing this.

 

I would like to know how to prevent ESET from waking up / activating my external devices automatically. Thanks.

[Marcos 4,924]

If you can easily reproduce it, perhaps a Procmon log with advanced logging enabled (https://support.microsoft.com/en-us/kb/939896) from the time of a HDD activation could shed more light.

[ReyKenobi 0]

Sure, I shall try to provide you with the same.

 

Edit: Can you help me with the "How to prepare the App-V (SoftGrid) virtual application" section of the link you suggested, with respect to Eset smart security?

Edited December 8, 2016 by ReyKenobi

[Marcos 4,924]

You don't have to do that. Carry on as follows:

- run Procmon

- stop logging (Ctrl+E)

- clear the log (Ctrl+X)

- from the menu, select Filter -> Enable advanced output

- start logging (Ctrl+E)

- reproduce the issue

- stop logging

- save the log (File -> Save, select "All events")

 

When done, compress the log and provide it to me either via a pm or upload it to safe location and pm me a download link.