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New user - Outlook emails set to read status


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We are a new ESET customer using rip and replace to install ESET Endpoint Security, and we use Outlook 2010.  We installed ESET via group policy last night on a couple of machines.  One user complained that her emails had all been set to read.  I confirmed that they were also set to read in Outlook Web App.  I don't know what can be done about it at this point, but does this sound familiar?  Let me know what other details you might need.

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