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chetankb1

Update authorization failed. Please check if your license is valid

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Earlier we were using 6.4.12002, after this problem only we have upgraded it to version 6.4.12004.0.

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Hi,

 

In my case I applied  "File Security for Windows Server - Antivirus - Ransomware Prevention" & I found that this policy as culprit but only unassigned is not the solution for this topic you need to uninstall ESET File Security once after unassigned the ransomware prevention policy & you need to create a Product Activation task again it doesn't matter which version you are install.

But as you know the Server's important it is not possible to restart without taking a down time. If there is a task for product deactivation it would be a better (& If there is a please let me know) because in this case you cannot deactivate the seat even through ELA beacuse license cannot synchronize.

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Hello,

Is there any link where we can find the latest ransomware protection policy without any bug? 

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The policy was fixed several months ago. Just send a deactivation task to the affected clients followed by an activation task so that correct license details are retrieved from ESET's servers.

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