Microsoft Windows 10 Defender remains active

[Guest MarcoO]

Dear ESET and forum members,

 

I got ESET Smart Security 10 installed on Windows 10 1607 with activated Anti-Theft module (yeah it is a Notebook).

 

Since the latest program update 10.0.369.1 the Windows Defender remains activated after every boot or restart. I deactivated the Defender but it turned on every time. I deinstalled ESET over the Windows Uninstaller and installed it again but that changed nothing.

The Defender symbol is visible at the taskbar even if I deactivate it.

 

I haven`t got this problem at my PC where I updated ESET to that version too and friends of mine haven`t got this problem on their PCs too.

I called the ESET support but the friendly man didn`t know the problem and couldn`t help me.

Maybe you got a solution.

I know that I can deactivate the Defender by editing one or two keys in the Registry but I want that ESET controls the Defender.

 

I want to mention that before the program update I hadn`t got that problem and I only did this, so no Windows updates or other things installed at this time.

 

 

Many thanks for your help!

 

 

Best regards

Edited November 22, 2016 by MarcoO

[freedompie 0]

Yeah I have this problem on every boot too, but I think Windows Defender realizes there are 2 av providers and turns itself off after 5 mins in boot.