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Antivirus Protection is Non-functional


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I have recently installed ESET Smart Security v9.0.318.0 and upgraded it to v9.0.408.0, but every time I restart or shutdown my computer and open it, I am getting a message that the antivirus protection is non-fnctional (see the photo attached). I have searched for solutions online but the process there doesn't work for me. I also reinstalled it but, it still came after a shutdown. Whoever experienced this problem, I badly need your help to solve this problem. Thank you.

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Perhaps the quickest solution would be uninstalling v9 and installing it from scratch. However, it would be beneficial also for other users to determine the cause than doing a simple reinstall. Therefore, please use ESET Log Collector to collect logs as per the instructions at hxxp://support.eset.com/kb3466/ and supply me with the generated zip file. Based on the logs I'll suggest how to proceed from there.

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