Mercury1 0 Posted November 17, 2016 Share Posted November 17, 2016 Hi All, On a WIN10 machine with the following version of ESET installed: 6.4.2014.0 We are still receiving the following Windows 10 notifications that cause users concern: Weve turned on windows defender Your version of Eset endpoint security 612227.0 is incompatible with this version of windows. Do you want to keep using windows defender or update ESET ? Can anyone tell us how to stop these notifications which seem to be wrong? ie the specified version that is stated as incompatible is not installed and this has been verified as version 6.4.2014.0 We do not wish to have to do reinstallations to fix this issue - is there a workaround or a fix? Thanks in advance Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted November 18, 2016 Administrators Share Posted November 18, 2016 Please report the issue to customer care so that a regular support ticket is created and provide them with the output from ESET Log Collector from such machine. You can also drop me a pm with the ELC logs attached. Link to comment Share on other sites More sharing options...
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