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Root Certificat cannot add


paulposition
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Hello; Cannot add the root certificate in ESET NOD32 Antivirus V10; I COMPLETELY uninstall / deleted my firewall, and despite this, I have an error message in the log (blocked by the personal firewall) ; I verified my two browsers (FireFox 49.0.2 and IE11) and cerificat is installed; Should I let check "add the root certificate to known browsers" or do I uncheck?
Thank's

Edited by paulposition
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Does the problem persist if you carry on as follows?

- disable SSL/TLS scanning in the advanced setup and click OK

- restart the computer

- do not launch any application

- re-enable SSL/TLS scanning and click OK

- launch a browser and check if the problem is solved.

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Hello Marcos;

 

No, the problem is not solved :(   I don't understand, the problem persist after this operation.

 

For information: Before writing this post, I completely uninstalls Outpost Firewall and NOD 32 (with their unistaller) and I reinstalled NOD V10 without installing Outpost; The problem is always existing. I do not see what is personal firewall in log of NOD. Windows Firewall is disabled of course.
so I disable "Add the root certificate to known browsers", I imported the certificate in IE 11 and in FireFox, and I expect / I hope a solution to this problem

Thank's

Paul :)

Edited by paulposition
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It'd be great if we could find the root cause of the issue. If you have time to play with it, we would appreciate if you could reproduce the issue while logging file and registry operations with Process monitor while re-enabling SSL/TLS scanning. So the instructions would look like as follows:

- disable SSL/TLS scanning in the advanced setup and click OK
- restart the computer
- do not launch any application

- start logging with Process monitor
- re-enable SSL/TLS scanning and click OK

- wait at least 5 seconds and then stop logging

- Save the log, compress it and send it to me via a personal message. If too large, upload it to a safe location (e.g Dropbox) and pm me the download link.

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I always try to understand my problem with the root certificate which can not be installed automatically in NOD32 AntiVirus v10 (I have imported it manually in my two browsers)
I then suspect FireFox to be at the origin of the problem; I completely uninstalled FireFox, I registered the URL of an HTTPS site in the list of applications filtered by SSL / TLS, with as option "ask". With IE11, of which I want to connect to the site, a window of alert appears, and asks me what I want to do; I reinstall FireFox, no extentions or complementary modules and I did the same test. FireFox does not react at all. So I wonder if SSL / TLS protocol filtering works on this browser. OS W7SP1 32b
Which one has the same problem, and especially one can correct this.
Thank you for your answare

Edited by paulposition
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Hello;
I finally found the cause of my problem. Firefox V49, and now 50.0 prevents - on my PC W7 SP1 32b Home Edition - filtering SSL / TLS protocols
Problem solved by installing FireFox 45.5.0 ESR.

Edited by paulposition
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