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Found 3 results

  1. Hello guys, We've a customer that needs to scan his server using ESET SysRescue tool because the server has an active ransomware inside so it's unsafe to run a scan within Windows because more files can be encrypted. The problem is that the Linux doesn't recognize the hard drives. We think that the cause is that server is using a RAID. Is there any way we can scan such a type of units? Is it necessary to load some driver for Linux? Thank you.
  2. I have created a SysRescue USB stick, which has been working great. However on a couple machines it hangs at the following stage: [ 18.496818] CR2: 0000000ffffffec Im currently in the process of creating a DVD version to see if its the pen or the computer.
  3. Hello Eset, Issues with File Security in ERA6. We installed ERA 6 fresh without any other security products before on the target machines. Installed file security for 2008R2+2012R2 and configured the policy for update mirror and proxy, nothing else. After one week with no issues the "file security" began blocking needed processes and mail-routing. We created a policy that should overwrite current settings. Ended with no solution. The service.msc can not disable the erkn.exe and in the erapanel it shows last request is current, but in the settingoption and viewing the client it is past. So no other chance to boot in safe mode and uninstall eset. At the moment planing to do this also for all the physical machines. Its hurting and on the top the unlucky nothing was function what is needed for our business. I hope that there is another solution without booting all the servers in safe mode and uninstalling eset? Its a desaster. Regard, Dao
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