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Showing results for tags 'rootkit'.
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ESET SystemStatus log, versions: ev 1257 (20151113), gv ESI 1.2.054.0, lv 1.0 Session start: 16 Mar 2017, 19:42:54 Session end: 16 Mar 2017, 19:43:57 Flags: 64bit Description: SysInspector-PC-CLI7NT-170316-1942 ELC_logs.zip HfsReader_Log.txt
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I was recently aware of an unauthorized user on my computer with a wierd user name. I have tried several times to delete it, but it keeps returning. I know it has to be some kind of Trojan or virus, but I don't know what kind. ESET doesn't detect it, and I have used several other programs to try to remove it without success. I have also tried the steps outlined in the support topic "I think I have a virus", and it still didn't work. I'd hate to have to restore to factory settings, but I will do it if there is no other solution. Can anyone help? I deleted the user again, but will post pictures when it pops back up like it inevitably will.
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Hi Earlier today ESET NOD32 came up with a message indicating that the Win32/Sirefef trojan was found in the operating memory. I have tried several things found on the internet, but none worked. I also ran the Windows Malicious Software Removal Tool, and it actually detected malware, but upon a restart ESET gave the same error. What really baffles me is that ESET gives no option to clean or even quarantine or send for analysis on the trojan; all option i have is "No action". Could someone please try to assist me in attempting to remove the trojan? System Specs: Windows 7 Home Premium 32-bit Service Pack 1 Pentium Dual-Core E6700 3.20 GHz RAM: 4.00 GB (2.71 usable) OS installed on 371 GB partition of 500 GB drive, 1 TB external drive connected ESET NOD32 Antivirus version 7.0.302.26