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Found 2 results

  1. Hello guys, We've a customer with ECA and some computers can't connect to console. The customer tried to create a new all in one but the issue persist even installing latest versions of agents and EES. In agent agent you can read this: ERROR: InitializeConnection: Initiating replication connection to 'host: "XXXXXX.a.ecaserver.eset.com" port: 443' failed with: Response for request of type DeviceSessionTokenRequest (request id: 169) was not received in time. What does this mean?
  2. Hello guys, Another customer want to build a new template based on some hardware parameters they need. The problem is similar to the reported in this thread: They want to combine: computer name, serial number, processor, RAM, OS and HDD in the same report however if you create a new template it's not possible to add those combinations as some limit the others. Thank you.
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