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Found 22 results

  1. Hello. I have ESMC v7.2.1266.0 running with Microsoft SQL Server 2017 (RT Express Edition (64-bit) v14.0.2027.2. I'm doing some maintenance in our environment and I see that SQL Server 2017 CU21 was released on 7/1/2020. The version I'm running (v14.0.2027.2) was released 7/9/2019. My question is am I able to upgrade our SQL to CU21 without causing any major issues with ESET? I believe it should be okay, but I wanted to see if anyone else has upgraded their DB or if the version of ESMC has be using SQL v14.0.2027.2. Thanks! https://support.microsoft.com/en-us/help/4047329 https
  2. Hello, Is there any option, tool or maintenace task to decrease the database of the ERA v6. It has inside hundreds of thousands unneeded logs and I want to get rid of them. Era version is 6.5 & database is MSSQL Express. Thanks, Peter
  3. I have the Eset ERA server 5.2.26 on the Windows Server 2008 R2. I would like to upgrade the ERA version to 6 using the Migration tool. I had installed all prerequisities (C++ and MS Hotfix) and would like to export database 5.2.26 via migration tool. After choosing the export database check box and click on the Next buton, there are the error message "Unable to stop RemoteAdministrator service". I tried to stop it via the ERA maintenance tool, it works, but after the choosing what data could be exported there was next error message - cannot connect to database. Have you any idea? Tha
  4. Hola tengo el inconveniente on el archivo tempdb de de la base de datos que se llena ocupando gran parte del disco y me genera problemas con la consola y con las actualizaciones y toca estar reiniciando el servidor para liberar el tempdb pero de igual manera se va incrementando llenando el disco.
  5. Dear All, I facing problem while login to ERA Web Console. As I have checked, ERA Server service & ERASQL service has been stooped. And we are unable to start the ERASQL service, error code is 3417. Please find attached screen shot and help me. Thank You.
  6. Hello Team how to backup era 6.3/6.4 include agent connection & policy with database? Regards Vimarsh P.
  7. Hello, trying to create a new Annual report with chart including the following: Active Threats report Threats Resolved Threats Unresolved But there are some issues cretating this report. Anyone may help or to propose current or create a new report with the above topics? Thanks in advance, Vasilis
  8. Hi all, We are actually deploying the ERA 6 server on our Linux Debian 7.8 server to manage our licenses but we do have some troubles. The ERA server and Web console have been installed succesfully. By that we mean that installation has ended without any problem and that we can use the web console (and generate the needed certificates). But next step is to setup an agent on the server itself (as it seems to be needed), and that's were we actually do have problems. From web console we donwloaded the "Agent Certificate" and the "Certificate Authority Public Key" that were generated
  9. Hi guys, We have issues with our ERA. The service SQL Server Agent (ERASQL) is starting for 1second and then stops again. And after that it won't start at all. What we have tried: - Repair SQL server - Repair the ESET install - Starting and stopping all SQL services - Running the service under different users ( local admin and a created user with admin rights etc.) Does anyone know a fix for this ?
  10. Hello Eset How To Create Full Backup Of Era Server 6.3 Please tell me step by step.. Thanks & Regards Vimarsh Panchal
  11. Hi, I am having issues installing the ESET Remote Administrator Agent on clients workstations and server. The issue is that 1) when running the .bat installer it fails with erro 1603 even though I am logged in as domain administrator and running it as administrator. So I installed it on my local machine and copied the msi file to our clients machines. Upon executing (as domain admin and running it as administrator)2) I am getting an error where the database cannot be upgraded and that the product has to be uinistalled. I can find no trace of this database on this machine. Any one know
  12. Hello team, We are facing an issue with the Migration from 5.x to 6.x - Unable to export from Migration tool. I have already installed the ESET V6.3 on the new server and im able to login to web console. Now the migration process is in progress where I’m unable to export old database from the old server using the migration tool. PF below link where we are facing the same issues. https://forum.eset.com/topic/6748-migration-from-5x-to-6x-unable-to-export-old-database/?hl=migration+tool And if I manually stop the Remote Administrator Service and continue, the next error is the same
  13. When attempting to upgrade using the instructions here on CentOS: hxxp://support.eset.com/kb3670/, specifically step 9: Run the ERA Server installer: ./Server-Linux-x86_64.sh --skip-license Extracting archive, please wait... Archive extracted to /tmp/tmp.lK8FpNVE9q. Checking OpenSSL ... done [OpenSSL 1.0.1e-fips 11 Feb 2013] Reading previous installation settings ..../Server-Linux-x86_64.sh: eval: line 495: unexpected EOF while looking for matching `"' ./Server-Linux-x86_64.sh: eval: line 496: syntax error: unexpected end of file ./Server-Linux-x86_64.sh: line 496: warning: syntax errors i
  14. We are trying to install ERA server in CentOS 6.5 but unable to do. We have successfully installed the WebConsole as instructed in help.eset.com after that we started the installation of MySQL and we have installed 5.7 but service is unable to start getting error "mysql daemon failed to start" Check MySQL logs attached. so the ERAS is unable to make communication with MySQL database. We have reinstalled MySQL with community release 5.7 but the same issue. also followed forum hxxp://www.tecmint.com/install-latest-mysql-on-rhel-centos-and-fedora/but the issue is same. Logs attached: system inf
  15. Hi there, So we are an IT support company using Kaseya for the bulk of our work. We have been pushing ESET for all of our clients and decided to install the ESET Remote Administrator Kaseya Plugin. It was working perfectly for a little while, but then all of a sudden stopped working and we can't figure out why. Basically even though the connection tests to the ERA servers are successful, they no longer refresh or update and the refresh in progress just sits on True. I tried uninstalling and reinstalling the plugin and reapplying the schema multiple times but had no luck. I also
  16. Hi, We are using Microsoft Report Builder to generate summary reports for different customers Is it possible to integrate the data from the Era Remote Administrator 6 database? And are there SQL views or queries available so I can integrate the data in our summary reports We want to know for each customer (group) the total threats last month and if scanner is up to date and top 10 system with threats etc. I hope that somebody can help
  17. Hi. We have installed eset remote administrator 6 this monday. All was fine until yesterday. We have deploy the agent on a computer but this one newer showed up on the console. We did a reboot of the server and now we can't login to the console. The server is a VM with WIndows 2012. ERA version is the latest. We can connect to the db from a distant server with the era_user and the AD domain administrator. Port 2223 is open on the server. Port 2222 is open on the server. I checked the server log and this one is full of error: 2015-10-01 06:53:50 Error: CReplicationModu
  18. Looks wie still have the protoscan2 bug on our primary mirror (ERAS 5). Clear update cache seems not working. If I create a new update mirror on some of our clients, the bug is fixed there. How can I fix it in eras? THX a lot,
  19. Hi, How to update clients from era server ?? thanks.
  20. I am planning the upgrade from ERA5 to ERA6 (in a SBS2011 environment). There already is SQLServer 2008 R2 running, in fact already several instances, with backups etc, of which I intend to re-use one. However I am not all clear about the architecture. In the installation guide about SQL Server installation (and in various other places, like the specific guide about SBS), login mode is to be changed to use "mixed mode", that is both "SQL login" along with Windows authentications. Later (§3.7.1 Server installation), the connection from the server is specified to be either with login or using
  21. I successfully deployed 3 other ERA 6 Servers on linux with MySQL local database engine. Now I need to install Era Server 6 on 32b Linux Ubuntu 12.04 Server with database located on 64b Windows Server 2008 R2 SQL 2012. I configured ODBC under Linux and I successfully obtain connection to MS SQL Server with isql or sqsh command (with the same credentials as passed to ERA installer script). But running ERA 6 Server installation fails on 'Checking database connection ... failure'. Log file EraServerInstaller.log contains: 2015-05-07 11:18:42 Information: DbCheckConnection: Set output proper
  22. I've been testing the ERA 6, and one problem has been a real pain in the , the repository works fine at start, but in sometime he just stops working, i reinstall the ERA and problem solved, one week later... same problem... anyone with the same problem?
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