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  1. Hi, I have installed ERA SERVER that controlls my network pc's, and when i'm inside my network, i try to update the virusDB and its all fine but when i'm out from my network when i try the same thing that gives me error. Someone know why??
  2. We're often talking about PUA here. Basically it's software which makes changes that users maybe don't want. E.g. it can change the homepage of your browser, install other software, especially toolbars, (additionally to the software you wanted to install) and makes it difficult to opt-out of this settings. The thing I talk about here you can also call are software wrappers with PUA - some of them are even the official installers, so if you want to use the software, you have to use this PUA (or PUS/PUP) installer. That's not nice I think! ESET users have the possibility to let ESET detect suc
  3. Once again websites several webpages are not loading properly on Macs with OS X 10.11.0, 10.10.5, and 10.9.5 that have EES 6.1.16 or EES 6.1.12. It appears the webpage either time's out with loading or the CSS does not load properly. I know this was an issue with the version 6.0 products that was fixed, but now it is happening again.
  4. I try to install ERA 6 Web Console.. And download package from Agent Live Installers menu, but always get this error : " Failed to get installers: Failed to synchronize package repository " I try fill my own ERA server (hxxp://192.168.xxx.xxx/) and still get the same error. what i must fill in Repository Server in Server Setting?? Please help me out.. tnx b4..
  5. Hi all ! I've just downloaded Eset Cyber Security Pro for my mac and I need help to configure the firewall. (I used to have Icefloor) First question is : do I have to disable built-in os x firewall so as to make eset firewall work correctly ? Second question : How do i setup the firewall so as to NO OUTBOUND connexions could escape from my real IP address ( to the internet. I have setup two zones : - one for the en0 adapter which load several rules : allow in/out for OpenVPN connect (my VPN app) TCP/UDP, allow in/out for openvpn process in TCP/UDP and allow lo
  6. Hi Eset Team. How to extend firewall learning mode 14 days to more? Regards Anand Mavani
  7. After following the steps in hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3747prior upgrading to the Win 10. After upgraded to Win 10, Windows download and install new update on their Windows Defender. After that, ESET Endpoint Security failed to load successfully. The Fireware, IDS and Botnet Protection become non-functional. Web Access Protection also non-functional resulting Anti-Phising not working. Tried to repair the installation, removed and reinstall but still fail.
  8. Hello, I would like to know which windows processes and their ports are secure. Today I opened the Zone & Rule Editor and there were way too many entries, some programs that are no longer installed, duplicates, etc. So I cleaned up the list and set up Zones and Rules for my browsers, mail client and various programs. My firewall is in interactive mode, thus ESS reports any new/unknown communication. So far the only process I have been asked for while browsing is SVCHOST Since this is a very generic service that includes many processes and protocols I don't exactly know to dea
  9. We are in a migration process do ESET in our company. I had installed in 10 PC's Windows, Activated and Update the defitions of database. Today when I tried to active Endpoin Antivirus the Task Failed all time. Reboot the PC, after the agent was restarted and didn't solve. Looking for something on the ERA Server Log i found this line: 2015-09-02 11:10:43 Error: LicenseModule [Thread 250]: LicenseModuleHelper: SyncPools: Failed to retrieve the linked pools [seatId=43cxxxxxxxxxxxxx-xxxxxxx-xxxxxx]. Error: CEcpCommunicator: Failed to send XML request message, error=20003 (failed
  10. Every single unit with EFS or EEA v6 that was activated is connecting to edf.eset.com:443 via our server proxy all the time. It's because every licence is being verified by ESET. I've already talked with polish ESET support and there is no way to avoid it. It is causing a traffic on our server proxy. We have ERA installed so we really don't need to go outside our LAN. I can turn off server proxy and everything works fine but than licence information is not being updated in ELA console. Is it a way to turn on server proxy settings for a specific period of time? For example daily during nigh
  11. Was interesesting in making use of the personal firewall to enter a list of IP address's much like you can with peerblock. Did it through the Rules and zones and entered some remote ip address's. Set it to notify user if it is fired off. And I can see the new rules in the "rules with no application assigned" But it neither fires off a notification nor is the IP blocked. I have tried single ip address's and using a netmask. Seems to have no effect. I setup the ip address's in the "remote' tab. I see if you are in interactive mode, and create rules through it asking you. it seems to
  12. We are trying to architect an ERA plan that will take into account laptop devices that are often not on our corporate network for long periods of time. We can always tell the local client to communicate directly with the ESET servers, but we also want the client to communicate with our ERA environment for auditing and tracking purposes. Is there a recommended design or plan that ESET has to allow for this? My first thought is to put an ERA proxy on our DMZ that will communicate with our ERA server. I would like to get other opinions and hear what others are doing for scenarios like this
  13. Hello, I have a new computer with ESS8 installed and it seems that it causes slow transfer over the local network. Speeds with ESS8: 3-5 MB/s Speeds with ESS8 uninstalled: 8-10 MB/s I run Windows 8.1 64 bit. and the exact same system and ESS8 (incl. the same configuration) is on my other machine where it works without any problem. My first thoughts were that I have wrong network drivers and I have spent 1,5 day trying to solve this issue. I was thinking that it is sufficient to simply disable realtime protection and firewall. Oh how was I wrong! Right after I have uninsta
  14. I need to block communication with one IP address (especially SMB). But simply blocking all communication with this particular IP will suffice. I have created the rule prohibiting all UDP and TCP communication with this IP, but the rule has no effect. PC, which I need an access to be restricted to, is still completely accessible from that remote IP. Strangely, ICMP blocking, which I used for testing, works correctly. Any advice is appreciated.
  15. I have installed ESET Remote Administrator 6 as Virtual on Hyper V. Have managed to add this server to domain, to add domain user as administrator on it. But when I run task to Sync Static Group of computers on domain I get this error: LDAP server authentication failed. Have no idea what to do. Ivan
  16. After I install and activate the parental control Eset Smart Security 8, began my problems with internet connection in the application Google Drive, I disabled the Firewall, the same parental control, restarted my computer again and again, but not no way to reconnect the application.. Please I need help with this problem.
  17. Can you point me to a document for ESET File Security for Microsoft Windows Server 6.0.12032.0 that would explain what ports should be open to which IPs for each of the features of ESET ? I keep seeing some of our servers trying to access on port 80. I was trying to look at the eset config to see what feature is turned on that is doing this. We have a ESET management server to provide the signature updates, but I don't know if it is threatsense, live grid, or something else. Thank you.
  18. Hi Champ, Is there any disaster recovery manual for ESET ERA and Endpoint Security Version 6 in the event of disaster ? Example: Prepare for disaster recovery, Perform disaster recovery Cheers, Aswath
  19. Hello My network upnp is no longer accessible since installing eset smart security. I enabled the option "Allow UPNP for system services in the trusted zone". before I was using another firewall with nod32 before you buy "eset smart security," I had not had that problem. the box of my internet access provider , I see more my upnp network, I use "FreeMi UPnP Media Server" on my computer. sorry my english is bad, im speak french only
  20. Hello Team, I recently started managing this client and some how they are not sure which server is ESET Primary Server or Administration Server. Is there a ways we can find the Remote Administration server in the network? Any help would be appreciated !! Regards, Binu Kumar
  21. Hi all, As it is important to also manage the server on which "ERA Server" is installed, we are trying to install ERA Agent (on the same machine). Our ERA server works fine, we allready hae a certain number of devices connected and managed, but when we setup this Agent it doesn't work. For information: This Topic concerns installation on a Debian Server. This is how we proceed: We manually dowload (and put on the server): Peer certicate CA public key We download the agent and make it executable: wget hxxp://download.eset.com/download/ra/v6/standalone-installers/agent/Agent-
  22. Hello, I'm trying to make a restoration of my system after a mistake I made a few days ago, but this isn't working with ESET because it blocks the process. How can I restore my system with ESET? How can I exclude the restoration system (if that's what I have to do?). Thanks a lot.
  23. Hello I'm using ESET Endpoint Security 5 on Windows 8.1. Firewall is setted up in interactive mode and I'm really strict with this. I'm blocking all not needed comunications including from system processes (explorer.exe, services.exe, lsass.exe etc.). But it seems that firewall is blocking DHCP requests, because when I connect to network I'm not getting IP adress and network state is Limit (restriced) access only. When I turn off firewall and use ipconfig /renew I will get the IP adress normally. I'm attaching screenshot of rules, but I don't know how to export full lines. Which r
  24. Hello. I have been using ESS for a few years and I love it. I've had some issues with the firewall and Windows network, and I have finally decided to get it all figured out. I have two computers running Windows 8.1. If I disable ESS firewall protection, the Windows network works great, I can see other computers and their shared files. But as soon as I enable ESS firewall, Windows tells me that I can no longer find those locations. Both computers have the network set as Trusted in ESET. I have tried turning on learning mode as well, and while it works great for creating program rules, it st
  25. Dear Sir, we have using ESET Endpoint Version 5.0.2214.4, recently infected with conficker worm.AA it spreading over the network, we have no solutions to prevent the conficker worm A.A infected the workstation pc. had try to configure IDS setting it still infected the workstation pc by create a conficker file into windows folder and only removed it by eset endpoint security on windows section and it also created a task job, by it self. had try to make a full scan but no infection just got infection it spread over network and cleaned by endpoint itself and reinfected again after a few hou
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