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  1. I'm using the ESMC CentOS appliance, it's been running for over a year. Logging into the ESMC server I see the CentOS machine in Linux Computer list, but, shows it was last connected over a year ago, and so, I can't use ESMC server to use Client Task to command updates to CentOS or update the ESET Agent. What might be reason that CentOS ESET Agent can't connect? Certs? Is there a way to trigger ESET agent in the appliance? My overarching task is to update 'everything': CentOS, ESMC to latest 7.3, then the clients. Versions: CentOS (64-bit), Current Version 7.5.1804 ESET Security Management Center (Server), Version 7.0 (7.0.471.0) ESET Security Management Center (Web Console), Version 7.0 (7.0.429.0) Agent Current Version everywhere other than CentOs: 7.1.2053.0 From VSphere, in the VM Appliance window, I see Server & Agent Version 7.0471
  2. Hello. I have ESMC v7.2.1266.0 running with Microsoft SQL Server 2017 (RT Express Edition (64-bit) v14.0.2027.2. I'm doing some maintenance in our environment and I see that SQL Server 2017 CU21 was released on 7/1/2020. The version I'm running (v14.0.2027.2) was released 7/9/2019. My question is am I able to upgrade our SQL to CU21 without causing any major issues with ESET? I believe it should be okay, but I wanted to see if anyone else has upgraded their DB or if the version of ESMC has be using SQL v14.0.2027.2. Thanks! https://support.microsoft.com/en-us/help/4047329 https://support.microsoft.com/en-us/help/4557397/cumulative-update-21-for-sql-server-2017
  3. Good Morning guys. We're planning to upgrade from ERA Server 6.1 to ESMC 7 soon. I'm having some doubts about it, if someone elucidate these questions I would be thankful. 1- The old 6.5.522 Agent installed on my clients will be compatible with the new server (ESMC 7) if I migrate the DataBase correctly from the old Server? Or I will have to upgrade all agents from my network to the latest version (7.1) before migrate my server? Since if It's not compatible i won't be able to send a command to update the agent, and I will have to do this manually, right? 2- I already read about this and says it compatible, but I'm not sure. The ERA products license is compatible with the ESMC products? Thanks in advance.
  4. Hello, Downloading updates by EES v6.6 or 7 – customers are recieving error: „File is corrupted” connection from OVA appliance proxy or direct internet result same error any ideas for solved?
  5. Dear ESET, i have same question with them https://forum.eset.com/topic/6819-mirror-tool-status-code/ whether it was created error code mirror tools translated? for example i have error : perfrom full mirror failed with error: undocumented serious error. Error code is: 4122 Error occured. King Regards.
  6. ESET Mail Security for Microsoft Exchange Server version 6.5.10055.0 has been released and is available to download. Changelog Added: Ability to export Mail server protection log to Windows applications and Services Logs Added: New rule with “From header” condition to help detect sender spoofing by allowing a user to compare message “From” headers with envelope senders Added: New rules for blocking “Office files with macros” (.doc, .xls, .xml, etc.) and "Dangerous script file attachments" (*.js, *.jse, *.vb, *.vba, *.vbe, *.vbs, *.bat, *.cmd, *.ws, *.wsf, *.wsc, *.wsh, *.ps1, *.ps2, *.psc1, *.psc2) Added: Check box for turning on/off log export to Windows applications and Services logs Added: Information about file names and hashes of infected attachments to event log Added: Logging from SPF rule if diagnostic logging is on Improved: Readability of diagnostic Antispam logs Improved: Interpretation of “eml” extension in rules Improved: Help documentation for Quarantine Web interface on Windows 2003 and SSL Fixed: Potential application freeze when periodic module update conflicts with rules configuration sync via ESET cluster or ERA Fixed: "Automatically bypass Greylisting if SPF check passed" setting evaluates SPF also with disabled Greylisting option Fixed: Health Mailbox messages are Greylisted Fixed: Some of the inputs required for SPF are null Fixed: Joint SPF/Greylisting whitelists were disabled when SPF was turned on and Greylisting was turned off Fixed: Incorrect rule level for SPF, DMARC and DKIM Fixed: Overall limit if querying Max domains for A records Fixed: Various minor localization bugs Known Issues To review a detailed and up-to-date list of known issues, see Known issues for version 6 ESET business products. Support Resources For more information and to download the product, visit the ESET Mail Security for Microsoft Exchange Server download page or contact your local reseller, distributor or ESET office.
  7. Hello, I am a little disappointment about no notifications about the new version, in this case Cyber Security: 6.5.600.5, also there is no changelog so I don't know whats new about this new update Also no response for Eset labs about the files I sent 3 days ago "If the issue is not resolved within two days and the matter is urgent, please send a follow-up email message with the following information: Subject line of email that was sent to samples@eset.com. Date and time of email. Email address you sent it From." What should I do now? Thanks Camelia
  8. Hello, Is there any option, tool or maintenace task to decrease the database of the ERA v6. It has inside hundreds of thousands unneeded logs and I want to get rid of them. Era version is 6.5 & database is MSSQL Express. Thanks, Peter
  9. Hi, Currently we are doing ESET POC for one of our client. The ERA server is connected to proxy for access to the internet. After configuring the proxy details in Servers Setting in ESET Remote Administrator, the ESET Repository able to work and create the all in one installer. We also had set the HTTP Proxy Policy for both product and Agent to the endpoint (ERA IP). Currently the endpoint is not receiving the update from the ERA Server. When we check in Apache HTTP Proxy folder for Cache, it was empty, didn’t store any cache for ESET Update file. My assumption here is the apache is listening to its own IP where by right its must be configured to client’s own proxy to connect to internet and download the update file. Is there any work around for this problem ERA Version 6.5 Endpoint : Version 6.6 Windows Server 2012
  10. Hello, I recently installed new software package updates via Webmin to both of our ERA consoles this weekend, and I'm now unable to login to ERA with domain credentials. Error is showing on login page as "Login Failed" ( I tried multiple accounts, all of which have previously logged into ERA). Local Admin accounts for ERAs are working correctly. I rejoined domain and ran some tests to verify everything was working correctly (ERA versions are both 6.5.417.0). I rejoined the domain successfully, and then ran the following commands: wbinfo -p ##Ping was Successful## wbinfo -u ##User list was returned## wbinfo -g ##Groups list was returned## The domain controller showed the successful connection in the logs and at that point I stopped looking at this being the potential problem. However, in looking at the ERA server trace log, I'm getting the following error after each login attempt: ##2017-10-09 16:16:07 Error: ConsoleApiModule [Thread 7fcf28fe9700]: Untranslatable CInterModuleException: ConvertDomainUserSidToGroupsSids: 'wbinfo' failed with 1, stderr: ##failed to call wbcLookupUserSids: WBC_ERR_DOMAIN_NOT_FOUND ##Could not get user's domain groups for user SID X-X-X-XX-XXXXX.......... I installed the updates via "Webmin>Software Package Updates" and also "Webmin>Software Packages". After doing some research of different portions of the error, I'm fairly certain this involves the python package and that package was installed with "Webmin>Software Packages". Long story getting longer, I will end my post with these two questions: 1. Where do I even start in order to attempt to fix this? 2. In order to keep the CentOS 7 back-end of the ERA up-to-date, what is the recommended procedure for doing so? I've only ever used "Webmin>Software Package Updates" and this was the first time I happened to install what was under "Webmin>Software Packages", which I'm assuming that Python package is the cause of my issue. Thanks in advance for all the help. Hopefully this won't be too difficult to fix. Fingers crossed.
  11. Hi there folks; My old PC is on it's last legs; the video card is clapped out, the hard drive isn't reading properly, and I've had the Blue Screen of Death three times in ten days. Time to upgrade. Not before time, this one is getting on. Everything is backed up, and the new system is being brought to life. But... How do I migrate my existing NOD32 license over to a new PC? I presume (and please, feel free to correct me) that it will be a case of downloading the trial from the web and then entering my license key. Or am I wrong? And if I'm right, I'm damned if I can find where my license key is inside the program. I know I put it in there somewhere, so any hints 'n' tips would be appreciated. I'm using ESET version 10.1.219.0, and will be migrating between two 64 bit systems, running Windows. Thanks!
  12. Greetings, ESET requires me to update but when I click update, I see that my Antivirus is already updated. The attachment are the print-screen of the conflicting alerts I receive. Node 32.rar
  13. Situation: ERA Appliance is up to date on Version 6.5.417.0 The Win7Pro clients are on ERA 6.4.283.0; Endpoint AV 6.4.2014.0 Triggering an "Modules Update" task either via context menu or via an new created task including "clear update cache" fails. How to get the new versions running?
  14. Dear users, I have a problem updating ESER smart security. Please see the print screen attached. The database of virus signatures is: 15061. I am afraid of viruses and because is not updating I might loose my work. How can I fix it? Thank you for your support.
  15. hi everyone need key for update and can not find ,my expired my is eset security 10.0.390.0 thx
  16. Do updates have a digital signature? Are the update files checked before installation to determine whether these files actually created ESET? I'm wondering if an intruder can forge EES update files? To replace modules with yours?
  17. Hello. Can you tell me. Why Eset Endpoint Antivirus for windows I can update offline with a flash drive, and in Endpoint Antivirus for linux there is no such possibility. Why is that?
  18. So we have been under a "Temporary License" for an extended period while some details were worked out with VDI environments. Now we have purchased a 3 year license and I have imported that license in the console. The agents that were deployed under the Temporary License still report in as such. Is there a method for transfering/updating these installations to run under the new/official license, or am i going to have to rip and replace the existing installs with new agents under this new Business License?
  19. Hi How can I verify that Endpoint clients and agents (configuration according to hxxp://support.eset.com/kb5950/#Policy2useHttpProxy) are using my new Apache HTTP Proxy? And how can I verify that Apache HTTP Proxy is properly functioning? I have Windows domain with ERA Server (based on CentOS virtual appliance) at one host ERA Apache HTTP proxy based on Ubuntu 16.04 server (configuration according to hxxp://help.eset.com/era_install/65/en-US/index.html?http_proxy_installation_linux.htm).
  20. when i upgrade my security smart internet eset signature of virus data stuck in red triangle and remains show need update .............please help me
  21. Hi everybody, since Windows 10 has installed the "Creators Update" I get the "security warning" from ESET that my "Media control is not functioning" (rough translation from the German text). As a remedy the message says: "Start your computer anew as soon as possible"; I don't know how often I've startet my PC in the meantime: The message still keeps appearing. What can I do? Thanks very much in advance Alf
  22. Hi, I've got one workstation (macOS Sierra 10.12.4) which has problem launching agent. I tried to re-install agent, but I'm getting upgrade failure. Launching agent (in Terminal, to see all the errors); $ /Applications/ESET\ Remote\ Administrator\ Agent.app/Contents/MacOS/ERAAgent Loading kernel ! Failed to load library: /Applications/ESET Remote Administrator Agent.app/Contents/MacOS/Kernel.dylib, error: dlopen(/Applications/ESET Remote Administrator Agent.app/Contents/MacOS/Kernel.dylib, 9): Library not loaded: Protobuf.dylib Referenced from: /Applications/ESET Remote Administrator Agent.app/Contents/MacOS/Kernel.dylib Reason: image not found Not found: Era::Kernel::CCoreModule Then, when trying to upgrade ERA Agent: $ sudo bash EraAgentInstaller.sh Downloading installer image 'hxxp://repository.eset.com/v1/com/eset/apps/business/era/agent/v6/6.5.376.0/agent-macosx-i386.dmg': % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 28.7M 100 28.7M 0 0 15.1M 0 0:00:01 0:00:01 --:--:-- 15.0M Checking integrity of of downloaded package /tmp/EraAgentOnlineInstaller.dmg.4I7vAOGv: OK Mounting image '/tmp/EraAgentOnlineInstaller.dmg.4I7vAOGv': Checksumming Protective Master Boot Record (MBR : 0)… Protective Master Boot Record (MBR :: verified CRC32 $FACBEFF7 Checksumming GPT Header (Primary GPT Header : 1)… GPT Header (Primary GPT Header : 1): verified CRC32 $ABF9AB5A Checksumming GPT Partition Data (Primary GPT Table : 2)… GPT Partition Data (Primary GPT Tabl: verified CRC32 $0FF56751 Checksumming (Apple_Free : 3)… (Apple_Free : 3): verified CRC32 $00000000 Checksumming disk image (Apple_HFS : 4)… ............................................................................................................................................................................................................................. disk image (Apple_HFS : 4): verified CRC32 $E5F3C96F Checksumming (Apple_Free : 5)… (Apple_Free : 5): verified CRC32 $00000000 Checksumming GPT Partition Data (Backup GPT Table : 6)… GPT Partition Data (Backup GPT Table: verified CRC32 $0FF56751 Checksumming GPT Header (Backup GPT Header : 7)… GPT Header (Backup GPT Header : 7): verified CRC32 $9FB5A9AE verified CRC32 $217CAE33 /dev/disk3 GUID_partition_scheme /dev/disk3s1 Apple_HFS /private/tmp/EraAgentOnlineInstaller.mount.hNgOiyiz Installing package '/tmp/EraAgentOnlineInstaller.mount.hNgOiyiz/Agent-MacOSX-i386-6_5_376_0.pkg': installer: Package name is ESET Remote Administrator Agent installer: Upgrading at base path / installer: The upgrade failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.) Cleaning up: "disk3" unmounted. "disk3" ejected. unlink: /tmp/postflight.plist: No such file or directory After this step, I tried to see if any logs exists --- Nope. Nothing in the following paths: /Library/Application Support/com.eset.remoteadministrator.agent/Logs/ /Users/$USER/Library/Logs/EraAgentInstaller.log Any help would be appreciated. Thank you.
  23. Hello. I have issue with the update. I created policy and applied it to my pc for test. Policy successefully applied. On this polcy i set Update Server as https://192.168.0.28:2222 (picture1) ( 192.168.0.28 is the server where ESET Remote Administration installed.) On my pc i get this error: picture 2 Please help me how to set update server for work properly. Thanks
  24. Hi, When will ESET release a new version of SysResuce Live CD? I have found it only work with old model of computers, I can't even get the network connection to work with new model of computer, such as Intel i219-lm. At the same time, can ESET make the SysResuce USB in Persistent mode, in that case we can save the virus definition and possibly update the driver. Thanks, Yan
  25. Hi, I have recently bought ESET ANTIVIRUS for android. Since a few days ago, the msg says it's "update detection modules". From my memory, it usually takes seconds to finish it, but this time it's taking more than 3 days. Is there anyone who's experiencing the same? any solution?
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