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Found 136 results

  1. https://support.umbrella.com/hc/en-us/articles/115000669728-Configuring-Firefox-to-use-the-Windows-Certificate-Store In Firefox, type 'about:config' in the address bar If prompted, accept any warnings Right-click to create a new boolean value, and enter 'security.enterprise_roots.enabled' as the Name Set the value to 'true'
  2. Here you can find more detailed help about Banking & Payment Protection : https://support.eset.com/en/how-to-use-eset-banking-and-payment-protection But I believe where ever you open your banking page between IE , Chrome , Firefox , ESET will respond and open the protected web.
  3. I`m here again. Since the las post I had not any warning until this morning. In edge, internet explorer and firefox I had no warnings. But they kept popping up in chrome with google. At this point I decide to uninstall chrome and reinstall, now, at this moment I have not warnings. Ah, the first time that I uninstalled chrome I did not delete the user profile and the warnings came out again PS: sorry for the absence but I had a very busy days, work plus my sons school duties made me completely forget about this matter
  4. Here's a web site: https://ipinfo.info/html/testvirus.php , that will perform eicar 2x, 3x, and 4x .zip plus .tar, .gz, and .cab HTTPS downloads. Eset using FireFox detected them all.
  5. Again, on Win 10 x(64) 1909 with FireFox ver. 75 and EIS ver. 13.1.21, the Eicar web site download of the 2x zip is detected: Are you downloading the this file from the above shown web site? Also check your Eset Detection log for a like entry. It is possible an issue might exist with your Eset installation with displaying of the associated desktop Eset alert.
  6. This issue has nothing directly to do with FireFox or detection of test malware in a 2x zip file. I just ran the comprehensive archive test at the Fortinet "Test Your Metal" web site: http://metal.fortiguard.com/ . This will test detection in up to 10x zipped files plus every other archiving method "known to compression mankind." Eset scored exactly the same as when I tested it previously scoring 17/18 - an Excellent rating. The only thing it missed was the password protected archive. Of note however is all downloads were HTTP.
  7. Appears the Eset "bugged" version is 13.1.16 since that is the latest ver. available for download. Well, this ver. should shortly after install, update to ver. 13.1.21; the version I am running w/o this issue. So I still don't see where the problem is. And yes, I am running the latest ver. 75 of FireFox.
  8. It's possible it's related to fresh installs. I'm on a trial which I started roughly two weeks ago, 18 days ago to be precise. 13.1.21. Firefox is the only browser experiencing the issue. Are you using the latest FF? 75?
  9. I'm a bit confused here. I did a fresh install of both Win 10 x(64) 1909, EIS ver. 13.0.24 since upgraded to 13.1.21, and Firefox on 2/10/2020. I am having no issues with EIS detecting eicarcom2.zip in either HTTP or HTTPS mode using Internet Protection Module 1395. Is this something related to a fresh install of ver. 13.1.16 or 21 perhaps?
  10. I did test v13.0 and v12 all of them have same problem in a clean system only ESET and Firefox But once i installed chrome it works fine I think ESET need to check it, maybe a module update is needed
  11. Did test in a clean system without Adguard and ESET don't show in Firefox
  12. Irrelevant since it has to scan all HTTPS traffic first to determine if ads exist. You have to pick one HTTPS scanner here; Eset's or Adguard's. If you pick Adguard's, they are responsible for monitoring all HTTPS traffic for malicious activity. Or, you need to configure Adguard along the lines of how uBlock Origin works. That is HTTPS web pages are scanned after being decyrpted by FireFox but prior to being rendered on the desktop.
  13. Do as @Marcos suggests and provide the requested logs. The issue has to related to the FireFox add-on in some way.
  14. Appears there is something wrong with the FireFox add-on to IDM. With the add-on enabled, it is somehow blocking Eset SSL/TLS protocol scanning of downloads. Check the configuration options for the add-on for anything related to AV HTTPS scanning exclusions or the like.
  15. If you install IDM, it will install the Firefox add-on, same happen with all browsers Also i have the file Marcos asking about
  16. Are you using the stand-alone installed version or the FireFox add-on?
  17. Is this file created after enabling SSL filtering? "C:\Program Files\Mozilla Firefox\defaults\pref\eset_security_config_overlay.js"
  18. Looks like the problem has been fixed in FireFox:
  19. The problem is with FireFox. I can access https://web-board.budgetbakers.com/login in Edge w/o issue per the below screen shot with Eset Web Access options fully enabled.
  20. I tried to access the web site: https://web-board.budgetbakers.com/ in IE11. A web page displayed stating that only FireFox and Chrome are supported.
  21. No, I'm sure that it it caused by Nod32, I have bug reports from our users and also I checked it by myself. Until I installed Nod32 then everything was ok and I also made some tests with or without Web Access protection that confirmed my suspicion. The issue happens on Firefox, Chrome and IE. Nod32 is favorite security software on Windows and we have no such report from Linux or Mac users. If it were browser bug we had more bug reports but we don't. Your behavior could be result of cached Javascript file with that garbage. Plese try it again with cache disabled.
  22. This has nothing to do with Eset. I disabled Internet Security Web Access protection and received the same spinning wheel behavior. It might be an Issue with FireFox and you can contact Mozilla about that. I don't have Chrome installed, so I could not not test with it.
  23. This time all I get in FireFox is a spinning circle on the displayed web page.
  24. Now the web application works but the issue is visible on other resource, see attached screenshot where you can find some garbage at the end of source map request. Strange thing is that we don't have source maps on production. It might be some clue that the issue happens soon in the browser. When I try to download the resource with curl or wget the content is as expected but IE, Firefox, Chrome contains some garbage. I also packed Wireshark capture session and also found that Nod32 creates some Wireshark files. Is Wireshark files required or content of C:\ProgramData\ESET\ESET Security\Diagnostics is enough? eav_logs.zip web_access_protection_disabled.zip web_access_protection_enabled.zip
  25. The above malware reference also brings up the issue if this move by FireFox/Eset to defer to the Win root CA store is the most secure thing to do?
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