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Everything posted by sdnian

  1. Thanks for @MartinK and @Peter Randziak help. I have found a solution to resolve this issue. The Sophos Firewall have a function - Web Proxy, it works as transparent proxy mode by default, after I added a rule to bypass transparent proxy for ESMC host, the product activation works well.
  2. I think it might be related to Firewall - Sophos XG115w. But I can't confirm if there is SSL inspection so far.
  3. Product activation failed. The two days ago, I just installed a new server, ESMC 7.0.577, the client is EEA 7.1.2045. I tried to activate the product many times. But don't work all the time. I entered the license key directly in the Client and got the error code of ECP.20006. On the ESMC, use Wireshark to find the red line below, always get the 404 Not Found error, the full content can be found in the attachment. Please help me to resolve this problem, thanks! activation.zip
  4. Hello, I've a Windows Server 2012 R2, it happened BSOD. Could someone help to take a look whether it is caused by EFSW? Thanks! Microsoft (R) Windows Debugger Version 10.0.17763.132 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Administrator\Desktop\MEMORY.DMP] Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available. ************* Path validation summary ************** Response Time (ms) Location Deferred
  5. Here is another example that ESET can't stop ransomware again. There are three key points: 1. These two ransomware viruses are already detectable by ESET. 2. ESET does not block it when it starts up. 3. After startup, ESET can detect it, but it cannot terminate it. Finally, all files been encrypted.
  6. ESET has not been destroyed. Its function can work normally.
  7. I agree with you. User has something he should do, but User pays ESET, isn't it that ESET can help it stop bad things in some unexpected situations? And my problem is: this example, ESET has not been destroyed, the malware is already detectable, and ESET has detected it after execution. Why keep it working? Why can't ESET terminate it? This is not the only one. I also reported another example. The ransomware virus executed by Powershell, ESET is still only detected, and can not terminate its encrypted file.
  8. So this is not a problem with ESET? Then I should make this video public, reminding ESET customers to pay attention to this problem.
  9. No. this don't need Admin rights. It just a user account in that video.
  10. I reported to sample@eset.com on January 17th that ESET could not block ransomware, but I have not received any response at the moment. I just tested it again, this ransomware still successfully encrypts the file. Can someone handle it? See the video for details - ESET can't stop the ransomware in this situation
  11. Hello, This client has been installed ESET Endpoint Antivirus v7.0.2073.1. But why the version of "LATEST APPLICATION VERSION" is 6.5.2132.1 ? Most of clients are correct, only few clients have this kind of issue. How to fix it?
  12. Is it the same issue with https://forum.eset.com/topic/16536-resource-not-found-after-upgrade-esmc-v7/ ?
  13. I've a Linux Server, OS: SLES 11 SP4 + OES 2005 SP1. I installed ESET File Security for Linux Server 4.5.11 and setting PAC to scan / Everything is okay. I try to download eicar.com from Internet to save any folders. It can be detected and deleted by EFS. But if I copy eicar.com from Windows to this server volume (It's Novell NSS volume). It can't be detected. If I miss something? How to resolve it?
  14. After upgrade to ESMC 7. There are many items named '<resource-not-found-........>', how to fix it?
  15. Finally, I found where is the problem. It works now. Thank you for your help.
  16. @Pinni3 Thank you for your reply. But at the first post, I used no credentials settings in the Apache HTTP Proxy. Okay, I removed the it, go back to the settings without authentication. But still don't work. Do you have other suggestions?
  17. @MichalJ I've setup username/password for Apache HTTP Proxy, but still don't work. I have confirm the username/password are right. The username is eset, password is 123 curl --proxy hxxp:// -U eset:xxx https://edf.eset.com/edf curl: (56) Received HTTP code 407 from proxy after CONNECT The password of this command is wrong. So I get error code 407. curl --proxy hxxp:// -U eset:123 https://edf.eset.com/edf <?xml version="1.0" encoding="UTF-8"?><ecp:message xmlns:ecp="hxxp://www.eset.com/2012/02/ecp"><ecp:response><code>201
  18. I'd like to settings ESMC agent v7 to connect ESMC Server through Apache HTTP proxy. But it's don't work. For example, I've these three computers. ESMC Server: Apache HTTP Proxy: ESMC Agent: If let ESMC agent connect to EMSC server, port 2222. It works! But I setup to use proxy server, host:, port 3128 in ESMC agent. And I block source in ESMC server. But it connect failed. If I change the httpd.conf. Remark the line 'deny from all' between <Proxy *> </Proxy>. It could connect again.
  19. I use Agent live installer to create ESMCAgentInstaller.bat. Then run it in clients.
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