lllusion

The point is that there is only one product for new users to purchase—HOME, in one of three versions. There aren't products called Cyber Security or Cyber Security Pro to purchase. It appears that product choice comes after having purchased a HOME subscription, which is not made clear. Also strange, choosing to download a trial version of HOME Essential or Premium provides the same installer—CyberSecurity, which makes no sense since the price is different. Also, there's no way for me to increase the number of devices for my Cyber Security Pro subscription. (I'm using that license but running CS (non-pro) on Apple M2 chip devices.)

I know the difference between CS Pro and non-Pro, including that the Pro isn't yet designed for apple processors. My question was what HOME is for product, and why the CS (Pro or non-Pro) aren't available for purchase or download.

The only purchasable ESET product appears to be HOME Security. I can't find any way for new users to purchase Cyber Security for macOS. Nor can I find a way to download the Cyber Security app. The only products available are HOME Security Essential, Premium and Ultimate. Are all the previous products now rolled into one product?

ESET Cyber Security for macOS v7.4.1600.0 lost Full Disk Access again today after a full shut down and reboot. It is the only application that is losing FDA on macOS 14.1.1.

Thanks. What threw me was the incredibly circuitous route to getting to that page. Download/Already Have/Show Detailed Options/(find product)+Download/Show more download options

What's the URL for reading the product change logs? I can't find a link anywhere.

What's the URL to download the beta for Apple Silicon CS Pro? (The URL listed in the OP is broken.)

What's the status of ESET CyberSecurity Pro supporting macOS Monterey (12.0)? I don't find any mention of the new macOS on ESET website or in the KB.

And it was VERY cheeky of ESET to change the full support date to March without changing the "Latest update" date. I've started looking for other options for myself, my clients and peers.

And now, ESET has moved full support for macOS 11.x to March!!

There's not even a fully supported version of ESET Cyber Security Pro macOS 11.x even on x86.

Although at least one person has confirmed that ESET runs through Rosetta 2 and thus is compatible with the M1 chip, there's still no version of ESET Cyber Security Pro that is fully compatible for installation and use on macOS 11.x. 👎

It's Jan 22, 2021. Big Sur was released over two months ago. macOS 11.2 RC has been released to developers. Still, ESET hasn't released fully supported software. In fact, the promised deadline has already been delayed once. Why can't ESET developers create solutions using beta and RC OSs and be ready, on time, when new OS's are released?

Super! Thanks for the input.

👍 Thanks!

Does Cyber Security Pro support/run on the new Apple M1 Silicon Chip? Does it properly translate through the Rosetta 2 emulator? When will ESET Cyber Security Pro be written with Universal code? TIA!

I just upgraded to 10.15.4 and got the same issue. <sigh>

I also confirm that RC 6.7.400.0 fixes the issue. Curiously, all apps that I had added to Accessibility and Full Disk Access while in Safe Mode also appeared when ESET CSP was uninstalled, and they were retained when the RC CSP was installed.

I can confirm that the following are the only two methods that solve the issue-- OS 10.11.1, CSP 6.1.12.0: "sudo killall -9 sets_proxy" uninstalling CSP Changing zone from public to home, disabling threatSense, disabling LiveGrid, disabling web access protection, or any of the OSX Yosemite 'connection reset' suggestions do NOT help. UPDATE #1: ESET 2nd level support confirms that this is a known issue. We spent time yesterday collecting and sending logs. They will notify when an update to the issue is available. Until then, keep an eye out for any websites that have more of an issue than others: http or https. Is there any kind of trigger? Is there a particular duration between killing the proxy and next disconnect? Is there a certain number of internet connections (i.e. browser tabs, email client calls) that cause/overwhelm the proxy? FYI, repeated error messages in Console: 15.11.28 06:50:38,000 kernel[0]: esets_pfw: ERROR[kernel_task]: Couldn't set proxy socket for relation 15.11.28 06:50:38,059 esets[1336]: warning[16c00000]: Protoscan Proxy Agent: Cannot accept connection: Too many open files 15.11.28 06:50:38,060 esets[1336]: warning[16c00000]: Protoscan Proxy Agent: Cannot accept connection: Read error UPDATE #2: ESET has a new proxy module that appears to solve this issue. Not sure why they haven't yet pushed out a new CSP version that contains the module.

CSP v6.1.12.0 and OS 10.11.1 Brand new MBA. Same issues as expressed herein. Erased HD. Fresh install. Same issues as expressed herein. Uninstall ESET. Immediately surfing works--no connection lost (safari), no ERR_SOCKET_NOT_CONNECTED (chrome), no web page not available (opera) On old computer, currently testing disabled LiveGrid, disabled TSE for web access protection.