Mathiv

Thanks for your reply...

users are using google extensions for games and other activity... is there any way to block google extensions from ERA [eset remote administrator server]?

Thanks, I have sent all required log and files to samples@eset.com

Our business affected with ransomware... is possible to block from ESET...? "All of your files were protected by a strong encryption with RZA4096"

Hi tmuster, Thanks for your reply. Yes console.exe and eratool.exe is there. i have removed that.. working fine. Thanks... we suspect server affect by malware

we are getting below error massage while open ESET Remote administrator console and server. Please guide me to resolve this. Error: This operation has been cancelled due to restrictions in effect on this computer, Please contact your system administrator