Jump to content


  • Content Count

  • Joined

  • Last visited

Profile Information

  • Location
  1. This is the screen I get, which is (Firefox). You can see that it is a secure HTTPS site but the error tells me Secure connection failed. It really isn't causing me problems, I was just intrigued as to why ESET's own default URL would not load in their own BPP secure browser. Seems to me a "Welcome to ESET Secure Browser for banking & payment protection" or something like that would be preferable...
  2. Hi again Marcos, I just meant that if I open the BPP browser from the desktop shortcut the secure browser does open but I get the "Secure connection failed" error because it is trying to connect to https://bpp.eset.com/en-US/Home. So the secure browser DOES launch, it just cannot connect to the default URL. Whilst it is open, If I then enter one of my whitelisted site's URL in the address bar it continues to the website correctly with the secure browser. As I am in the UK I don't know why it would default to the US website, and since it does, why that would cause secure connection to
  3. My default browser is set to Firefox. Using the desktop shortcut tries to open BPP in Firefox but gives me the error. I just noticed that the desktop shortcut is trying to open the URL https://bpp.eset.com/en-US/Home. That fails with the error. When I enter one of my whitelisted bank URLs it works fine. Sorry for the red herring... I just need to figure out how to change the default web page that it is trying to open.
  4. I agree. ESET does set up a desktop shortcut to maually fire up BPP, but as yet there is no option to set another browser manually. It just opens in whichever is your chosen default browser in Windows. Call me old fashioned, but without the option that you both suggest I really can't see many benefits in using it that way. Surely you would just set up BPP with any additional whitelisted websites and you are done. Why would you open BPP first then visit your chosen site? Also Marcos poined out the sandboxing issue blocking BPP in Edge. As I understand it, Edge is going to be totally o
  5. Hi itman, thanks for taking the time to respond, really appreciate it. It did think that might be the issue. I did search for the info but drew a blank. I have to say I am disappointed that ESET seem so far behind the pace with supported browsers. Does anybody actually still use IE these days? I thought even Microsoft don't recommend its use now. Anyway, for the time being at least I will continue with Firefox (which I do prefer) with the occasional visit to one of the others. Maybe future revisions to ESET Internet Security will support more of the popular browsers. Thanks agai
  6. I normally use Firefox browser but I'm playing around with the latest versions of Microsoft Edge and Opera. For some reason, the sites that normally initialise ESET secure browser window in Firefox do not work with Opera or Edge. In fact I cannot get any of the web pages I have manually listed in the Protected Websites list to fire up the secure browser in either of them. Is this a known issue or is there something I should tweak? All browsers are up to date as is ESET Internet Security
  7. Hi Daedalus - It just does not look like it is supposed to be there permanently. If it is part of the design then I guess I'll live with it, but it doesn't appear on my Asus Android tablet, just on the phone. Maybe I'm a bit obsessive, but little things that don't look right just bug me.
  8. I've been using ESET Mobile Security without issue for a while and generally it is pretty good. However, there is a small issue I'd like to sort out. I don't know if it is a feature of the latest version, or maybe an Android issue but after I ran a scan recently I was stuck with the scan box on my Samsung A3 phone. (See pic) I just cannot get rid of it and whilst it doesn't affect the app it is an irritation. I've tried uninstalling and reinstalling but it is still here. If cleared the app data/cache. If I run another scan there is an option to close when it is finished but the
  9. Start by opening the ESET app on your device and selecting "Tools" Click on "Anti-Theft" and create account. Having created your account you then log in to the account where you can add your device.
  10. I've been using ESET Smart Security since 2009 and have never had a problem. However, I have to report that I had a lot of problems with ESS9 using both IE and Firefox under Windows 7. The banking would not work properly despite assistance from UK Tech support. During that conversation I also found that SSL screening is turned on by default, which was slowing down browsing significantly. I think it has been released a little too early and is "work in progress". It appears that ESET are following Microsoft's lead and refining as they go along, like Windows 10. I uninstalled and reverted to
  • Create New...