So we are an IT support company using Kaseya for the bulk of our work. We have been pushing ESET for all of our clients and decided to install the ESET Remote Administrator Kaseya Plugin.
It was working perfectly for a little while, but then all of a sudden stopped working and we can't figure out why.
Basically even though the connection tests to the ERA servers are successful, they no longer refresh or update and the refresh in progress just sits on True. I tried uninstalling and reinstalling the plugin and reapplying the schema multiple times but had no luck.